Alma Gomez
Houston,TX
Summary
Friendly Day Porter with commitment to delivering excellent guest experiences. Takes thorough approach to cleaning and maintaining properties.
Overview
10
10
years of professional experience
Work History
Day Porter
Compass Group
02.2020 - 10.2023
- Improved facility cleanliness by performing routine inspections and addressing issues promptly.
- Enhanced customer satisfaction by maintaining a clean and welcoming environment for all building occupants.
- Reduced maintenance costs by routinely inspecting and reporting necessary repairs to management.
- Supported facility operations with efficient waste disposal, recycling, and sanitation practices.
- Maintained safety standards by keeping walkways clear of debris and hazards, reducing risk of accidents.
- Collaborated with custodial staff to maintain high levels of cleanliness throughout the facility.
- Promoted a healthy work environment by sanitizing frequently touched surfaces regularly.
- Increased efficiency in maintenance requests by effectively communicating needs to appropriate personnel.
- Fostered positive relationships with building tenants through professional demeanor and attentive service.
- Demonstrated versatility in tasks performed, adapting to various responsibilities as needed within the facility''s operation schedule.
- Assisted in inventory management for supplies, ensuring adequate stock was always available for daily tasks.
- Responded quickly to emergencies or urgent cleaning needs, minimizing disruptions within the building.
- Optimized cleaning procedures for maximum efficiency without sacrificing quality or attention to detail.
- Completed sweeping, mopping, and window-cleaning.
- Communicated with coworkers and managers about completed duties.
- Cleaned and organized building areas as required.
- Maintained building exteriors for professional, clean presentation standards.
- Increased workplace safety by immediately reporting potential hazards.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
- Straightened up common areas, removed trash and wiped down surfaces to maintain welcoming environment.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
Maintenance Custodian
Boxer Property
05.2009 - 09.2019
- Improved facility cleanliness by conducting regular maintenance tasks such as sweeping, mopping, and vacuuming.
- Enhanced building safety by promptly addressing maintenance issues and reporting potential hazards to management
- Streamlined inventory management with accurate tracking of cleaning supplies and equipment usage.
- Increased efficiency in waste disposal by implementing recycling programs and proper waste segregation techniques.
- Maintained a welcoming environment for visitors through meticulous upkeep of common areas, restrooms, and exterior spaces.
- Ensured compliance with safety regulations through regular inspection of fire extinguishers, emergency exits, and other safety equipment.
- Safeguarded building security by conducting routine checks of doors, windows, and alarm systems during closing procedures.
- Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.
- Promoted a healthy working environment through proper sanitization practices in communal spaces such as break rooms and restrooms.
- Provided excellent customer service to building occupants while responding to their concerns about cleanliness or maintenance issues.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Moved furniture for cleaning and set up for special events.
- Reported damages and hazardous conditions to management for further action.
- Kept building spaces premises clean inside and outside.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Reported vandalism or other damage to property to supervisor.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Supervised supplies in inventory and submitted reorder requests.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Janitorial Worker
ABM - Facility Services
01.2006 - 04.2009
- Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
- Maintained a safe environment for building occupants by promptly addressing spills, debris, and other hazards.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
- Assisted in maintaining inventory levels of cleaning supplies, ensuring timely replenishment when necessary.
- Supported recycling initiatives by properly sorting waste materials into designated bins for collection.
- Contributed to a pleasant atmosphere for visitors through diligent upkeep of common areas, restrooms, and entryways.
- Increased safety awareness by reporting potential maintenance issues or hazardous conditions to appropriate personnel.
- Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
- Streamlined workflow efficiency through proper storage organization and disposal of unused materials after completed projects.
- Demonstrated adaptability and flexibility by accommodating special requests or changing priorities as needed to meet facility needs.
- Fostered positive working relationships with co-workers, supervisors, and building occupants through effective communication and collaboration.
- Swept hard surface floors using broom or push broom dust mop.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Sanitized break area kitchen counters, tables and sinks.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Damp-mopped hard floors to clean and remove residue or spillage.
- Dusted surfaces, ledges, fixtures and furniture.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Cleaned and sanitized drinking fountains.
- Hand-cleaned telephones, door knobs and remote controls.
- Polished stainless steel fixtures and furniture details.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Checked in and stocked inventory throughout facility.
- Moved furniture for cleaning and set up for special events.
- Reported damages and hazardous conditions to management for further action.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Education
Ronald W Reagan High School
Houston, TX04.1991
Skills
- Dusting Furniture
- Inventory Maintenance
- Supply Management
- Ensuring Customer Satisfaction
- Janitorial Duties
- Trash Pickup
- Facility Cleaning
- Building Maintenance
- Problem Solving
- Safety Procedures
- Multitasking Abilities
- Stress Management
- Floor Maintenance
- Record Keeping
- Self-Motivation
- Customer Service
- Initiative Taking
- Conflict Resolution
- Chemical Handling
- Inventory Control
- Restroom Sanitation
- Reliability
- Attention to Detail
- Professionalism
- Materials Organization
- Supply Stocking and Organization
- Preventive Maintenance
- Maintenance Scheduling
- Clean Driving Record
- General Labor
- Facility Opening and Closing
- Strong Work Ethic
- Problem-Solving
- Work Orders
- Guest Services
- OSHA Requirements
Timeline
Day Porter
Compass Group
02.2020 - 10.2023
Maintenance Custodian
Boxer Property
05.2009 - 09.2019
Janitorial Worker
ABM - Facility Services
01.2006 - 04.2009
Ronald W Reagan High School