Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alma Gomez

Naples / Bonita Springs ,Fl

Overview

9
9
years of professional experience

Work History

Dispatcher / Assistant Manager

Pacesetters Personnel Services
07.2022 - 08.2025
  • Effectively managed high-stress situations to provide timely assistance to those requiring help.
  • Coordinated with drivers and personnel for prompt delivery of goods and materials.
  • Oversaw dispatching, routing, and tracking processes for Number fleet vehicles.
  • Collaborated with dispatchers to ensure uninterrupted workflow during shift changes.
  • Promoted a culture of teamwork by assisting colleagues proactively when necessary.
  • Handled customer communications via phone calls and emails efficiently.

Crew Member

T-shirt Express Corp
02.2019 - 06.2022
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Clean screens , operating the machines,

Sales Representative

Advance Auto Parts
10.2018 - 02.2019
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Set and achieved company defined sales goals.

Sales Representative / Driver

Auto Zone Auto Parts
06.2018 - 02.2019
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.

Crew Member

Five Guys
12.2016 - 06.2018
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Collaborated with team members to complete orders.
  • Took orders, prepared meals, and collected payments.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Education

Associates Degree, Computers Technology

Lorenzo Walker Technical
Naples, Florida
05.2019

Naples High School
Naples Fl
05.2015

Skills

    I am bilingual

    I’m a Good Problem solver

Languages

Spanish
Native or Bilingual

Timeline

Dispatcher / Assistant Manager

Pacesetters Personnel Services
07.2022 - 08.2025

Crew Member

T-shirt Express Corp
02.2019 - 06.2022

Sales Representative

Advance Auto Parts
10.2018 - 02.2019

Sales Representative / Driver

Auto Zone Auto Parts
06.2018 - 02.2019

Crew Member

Five Guys
12.2016 - 06.2018

Associates Degree, Computers Technology

Lorenzo Walker Technical

Naples High School

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Alma Gomez