Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Alma Gutierrez

Garland,TX

Summary

A former legal assistant/administrative assistant with a strong work ethic looking to change career paths and explore new challenges. I have enjoyed being on the legal side of things, however, I'm looking for a career that will better allow a balance between home and work life.

Overview

12
12
years of professional experience

Work History

Legal Assistant/Paralegal

Natalia Darancou Law firm, PLLC
05.2023 - 01.2024
  • Researched, analyzed, investigated, and drafted legal documents
  • Assisted attorney with case management
  • Provided administrative support to ensure efficient operation of office
  • Answered phone calls, scheduled meetings and supported visitors
  • Requested criminal documents & maintained the database
  • Maintained physical and digital filing systems
  • Answered phone calls and directed callers to appropriate personnel, scheduled appointments, signed for incoming packages, and assisted clients and other visitors
  • Responded to emails and other digital queries and correspondence
  • Managed calendars
  • Drafted and edited letters, reports, and other documents
  • Input and updated information in databases and spreadsheets
  • Worked closely with and supported other colleagues as needed
  • Worked with sensitive information with discretion to maintain confidentiality and security and ensured compliance with privacy policies and regulations
  • Familiarity with standard office platforms, such as Microsoft Office
  • Data management and entry skills, including the ability to maintain and improve filing systems
  • Accurate record keeping
  • Written communication skills
  • Organizational skills
  • Accuracy and attention to detail
  • Supply management and inventory control
  • Interpersonal skills, professional and courteous demeanor, excellent office and phone etiquette
  • Proactive approach to problem-solving and process improvement.

Production Assistant

Berry Appleman & Leiden
12.2020 - 03.2023
  • Key part in the process of filing cases for employment based visas at a corporate level
  • Familiar with immigration law terminology
  • Experienced in legal document entry
  • Proficient in Windows applications such as PDF, Outlook, Teams, Word and Excel
  • Work well on team projects as well as independently
  • Able to work in a fast paced environment, meet deadlines & prioritize urgent cases
  • Meticulous attention to detail
  • Great communication skills and ability to respond to queries in a timely manner
  • Fostered a good work environment by consistently treating all coworkers with respect & forming professional relationships
  • Adept to drafting legal documents
  • Maintained calendars & confidential information
  • Provided accurate and punctual processing of all work requests while maintaining a professional and pleasant demeanor.

Assistant Manager

Torrid
04.2016 - 03.2023
  • Experienced in cash handling, check & credit card transactions
  • Listened attentively to place orders for customers
  • Explained clearly & in detail to customer, processes to prevent any misunderstanding or complaints
  • Filled all necessary administrative duties with payroll, supply orders, banking duties, email correspondence & other administrative tasks
  • Stocked & replenished merchandise
  • Took inventory of supplies
  • Informed customers of upcoming sales events & promotions
  • Educated customers about the brand to invite excitement about the company's mission & values
  • Used time efficiently when not tending to customers & tended to other company matters
  • Verified all customers received receipts
  • Fostered a positive work environment by consistently treating all associates & customers with respect & consideration
  • Cultivated customer connections by actively listening to customer questions & concerns & always responding in a courteous & friendly manner
  • Actively pursue professional & personal growth, learning & development opportunities
  • Answer customer calls promptly & in an appropriate manner
  • Quickly grasped business practices.

Temporary Receptionist/Administrative Assistant

TG Water Systems
03.2012 - 09.2012
  • Temporary receptionist/administrative assistant
  • Assisted in keeping front desk & break area clean & presentable, making note of inventory & ordering necessary office items, organizing contracts, handled phone calls, translating & creating brochures.

Education

High school or equivalent -

Garland High School
Garland, TX
06.2010

Skills

  • Interpretation
  • Merchandising
  • Spanish
  • Administrative Experience
  • Retail Management
  • Sales
  • Supervising Experience
  • Inventory Control
  • Cash Handling
  • Organizational Skills
  • Office experience
  • Customer service
  • Phone etiquette
  • Bilingual
  • Data Entry
  • Research
  • Administrative Support
  • Scheduling/Planning
  • Legal Writing
  • Relationship Building
  • File Organization
  • Case Management
  • Client Support
  • Document Preparation
  • Microsoft Office
  • Document Drafting
  • Client Communication
  • Correspondence
  • Interpersonal Skills
  • Professionalism
  • Attention to Detail
  • Filing System Organization

Additional Information

Very patient, organized & bilingual, fluent in Spanish (spoken & written)

Languages

Spanish
Native or Bilingual

Timeline

Legal Assistant/Paralegal

Natalia Darancou Law firm, PLLC
05.2023 - 01.2024

Production Assistant

Berry Appleman & Leiden
12.2020 - 03.2023

Assistant Manager

Torrid
04.2016 - 03.2023

Temporary Receptionist/Administrative Assistant

TG Water Systems
03.2012 - 09.2012

High school or equivalent -

Garland High School

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Alma Gutierrez