Alma Hernandez
Bolingbrook,IL
Summary
Experienced professional adept at maintaining efficient business operations through effective budget administration, staff training, and procedure monitoring. Skilled in inventory management and loss prevention. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Assistant Manager
McDonald's
Romeoville, IL
09.2013 - 11.2021
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Established processes for monitoring customer satisfaction levels.
- Created reports on sales trends, inventory levels, and financial data.
- Implemented new procedures or systems to improve efficiency within the organization.
- Supervised daily operations including scheduling shifts, assigning duties.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Skills
- Employee Performance Evaluations
- Sales monitoring
- Operations Management
- Employee Scheduling
- Product and service knowledge
- Retail Operations
- Sales Reporting
- Employee performance evaluation
- Recruiting and interviewing
- Schedule oversight
- Team motivation
- Staff Supervision
- Inventory keeping
- Ordering products
Languages
Spanish
Full Professional
Timeline
Assistant Manager
McDonald's
09.2013 - 11.2021