Hi, I’m
Alma Vazquez
Glendale,AZ
Summary
- Youth Care Workerth
- Managing a high level of productivity in the work environment
- Applying understanding when dealing with problems involving variable and standardized situations
- Organized and great at attention to detail
- Computer skills, Word, Excel, PowerPoint, Outlook
- Experienced in receiving, processing, and managing inventory products.
- Power Equipment Operator
- Customer Service Representative
Overview
38
years of professional experience
Work History
Macy's Bloomingdale's
Warehouse
06.2019 - 01.2026
Job overview
- Receiving, Pick, put away, Pack out
- Replantear, Consolidar
- Inventory Control/Quality Assurance
- FT, Power Equipment Operator
- Shift Leader, Home Department
- Leader, ran the floor, and was responsible for more than 20 people
Southwest Key Program
Youth-care Worker
05.2023 - 07.2025
Job overview
- Provided direct care services to youth
- Intakes and flyouts services, completed necessary paperwork, and provided the youth with an overview of the program
- Completed clear and concise documentation of youth behavior and actions.
- Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
- Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
- Assisted youth with obtaining resources such as food, clothing and shelter.
- Assisted in proper evacuation of youth during emergency situations such as inclement weather.
- Developed and implemented programs to support children's mental health and well-being.
Target warehouse
Warehouse Inbound
03.2022 - 01.2023
Job overview
- FT, Power Equipment operator
- Receiving, pick, put away, pack out
- Inventory control/Quality Assurance
- Replantear, Consolidar
San Carlos Bay restaurant
Supervisor and Cashier
02.2016 - 12.2018
Job overview
- Customer service
- Managed vendors' requests for payment
- Assigned checks for employees
- Waitress
Nelipak SW America
Processor of products
09.2012 - 12.2015
Job overview
- Processed medical products
- Inventory
- Packaging
Tio Rico Auto Title Loan
Loan Officer
06.2012 - 09.2012
Job overview
- Providing Loan services
- Customer service
- Cashier
Express Taxes and Service
Tax Preparer
01.2012 - 05.2012
Job overview
- Preparing taxes
- Customer service
- Providing tax services
Alpha Financial, LLC
Business Owner
11.2009 - 11.2011
Job overview
- Preparing taxes
- Proven leadership skills by completing minding store task
- Knowledgeable in budgeting and collecting revenue
- Customer service
Atlantic Mortgage
Processor / Loan Officer
02.2007 - 12.2008
Job overview
- Telemarketing
- Crossing to customers
- Customer service
H&R Block
Tax Preparer
01.2008 - 04.2008
Job overview
- Preparing Taxes
- Customer service
H&R Block
Tax Preparer
01.2007 - 04.2007
Job overview
- Preparing Taxes
- Cross-selling products while providing excellent customer service
Eagle First Mortgage
Processor/Supervisor
02.2005 - 02.2007
Job overview
- Supervising the Department of Processing
- Direct contact with Bank Representatives
- Customer Service
- Approving and Concluding Mortgage Loans
- Opening Title Loads for Properties, Requesting Appraisals, and Prequalification of Mortgage Insurance
- Completing Contracts for Purchase, Sales, and Rents
- Requesting verification of BOE, BOM, and BOD
- Preparing Documents for Escrow of Purchase and Refinance
Union Ganadera Regional de Sonora (UGRS Mexico)
Bookkeeping Assistant
06.1995 - 12.1998
Job overview
- Bookkeeping assistant
- Cashier
- Customer service
Banco Nacional de México (BANAMEX)
Cashier
01.1988 - 01.1991
Job overview
- Cashier
- Customer Service
Education
Westford CollegePhoenix, Arizona
Real Estate
03.2012
Glendale Community CollegePhoenix, Arizona
Real Estate
08.2011
H&R BlockPhoenix, AZ
Tax Preparation
09.2005
University of SonoraHermosillo, Sonora
Business Administration
06-1991
Colegio de BachilleresHermosillo, Sonora
High school diploma
05.1989
Skills
- Customer service skills
- Customer service and care
- Problem solving
- Data entry and reporting
- Team supervision
- Leadership
- Conflict resolution
- Staff supervision
- Youth care services
- Intake processing
- Cash handling
- Training and development
- Effective communication
Timeline
Youth-care Worker
Southwest Key Program
05.2023 - 07.2025
Warehouse Inbound
Target warehouse
03.2022 - 01.2023
Warehouse
Macy's Bloomingdale's
06.2019 - 01.2026
Supervisor and Cashier
San Carlos Bay restaurant
02.2016 - 12.2018
Processor of products
Nelipak SW America
09.2012 - 12.2015
Loan Officer
Tio Rico Auto Title Loan
06.2012 - 09.2012
Tax Preparer
Express Taxes and Service
01.2012 - 05.2012
Business Owner
Alpha Financial, LLC
11.2009 - 11.2011
Tax Preparer
H&R Block
01.2008 - 04.2008
Processor / Loan Officer
Atlantic Mortgage
02.2007 - 12.2008
Tax Preparer
H&R Block
01.2007 - 04.2007
Processor/Supervisor
Eagle First Mortgage
02.2005 - 02.2007
Bookkeeping Assistant
Union Ganadera Regional de Sonora (UGRS Mexico)
06.1995 - 12.1998
Cashier
Banco Nacional de México (BANAMEX)
01.1988 - 01.1991
Westford College
Real Estate
Glendale Community College
Real Estate
H&R Block
Tax Preparation
University of Sonora
Business Administration
Colegio de Bachilleres
High school diploma