Alma Kaufmann
Fairbanks,AK
Summary
Experienced dental healthcare professional with extensive background in leading teams and
managing dental clinic operations within the military. Skilled in patient care management, developing and implementing safety protocols, and ensuring operational efficiency.
Demonstrated ability to conduct clinical research and foster interdisciplinary collaboration.
Committed to delivering high-quality dental services and enhancing patient wellness.
Overview
23
23
years of professional experience
Work History
Senior Dental NCO
Army
Fort Wainwright, AK
06.2022 - 05.2025
- Managed and executed operational tasks for a team of 65, enhancing dental service readiness and wellness
- Specialized in dental service expertise, enhancing both readiness and wellness aspects
- Assisted in strategic planning initiatives
- Directs facility management operations for all dental services
- Facilitated promotion processes
- Managed Human Resources for dental personnel
- Administered a $5.8 million budget and managed over $3 million in dental equipment, ensuring optimal resource utilization
- Participated in and led clinical research to advance understanding of and issue
Sexual Assault Victim Advocate
Army
San Antonio, Texas
11.2011 - 08.2024
- Provided crisis intervention, advocacy and support to victims of sexual assault.
- Developed educational programs on the topics of sexual assault prevention and awareness.
- Assisted in the coordination of community resources for survivors of sexual assault.
- Conducted group therapy sessions focused on self-empowerment and healing from trauma.
- Facilitated individual counseling sessions with clients impacted by sexual violence.
- Collaborated with law enforcement, medical personnel, social workers, therapists and other professionals involved in responding to cases of sexual violence.
- Maintained accurate records regarding client services and progress reports.
- Assisted in developing policies related to responding to incidents of sexual violence within the community.
- Attended court proceedings as an advocate for victims of sexual assault.
- Created a safe environment for survivors to express their feelings without fear or judgement.
- Organized outreach events such as workshops and trainings on i.
- Created awareness of victims' rights and services by delivering presentations to agencies, schools, and community groups.
- Advocated for victims during difficult situations by filing police reports and connecting to needed services.
- Delivered on-call and overnight support to victims and witnesses for 24-hour call center.
- Corresponded and collaborated with law enforcement, prosecuting attorneys, social services agencies, judges, court staff and other victim advocacy groups.
- Acted as liaison between victims and law enforcement agencies to assist with filing police reports and explain informed consent.
- Coordinated referrals and crisis counseling services and programs to victims and witnesses of crimes.
- Wrote individual safety and crisis plans and assessed ongoing risk assessments to decrease further harm.
- Completed data and statistical analysis to define and forecast trends in crimes and target populations.
- Assisted individuals through criminal justice process, providing information and support.
- Supported crisis intervention and advocacy for victims of crimes.
- Interviewed victims and recorded impact statements for records and court proceedings.
- Reviewed and analyzed violent crime reports to identify crime trends.
- Maintained records of victim contacts for use in emergency or crisis situations.
- Developed and oversaw procedures and policies for victim's advocacy program.
- Provided educational and outreach programs, prevention talks and other presentations to social service agencies, businesses and general public audiences.
- Consulted with other professionals, agencies and universities to discuss therapies, treatments, counseling resources and techniques.
- Collected information necessary for psychological diagnosis by interviewing, observing and surveying patients.
- Wrote comprehensive goals and patient treatment plans.
- Directed, coordinated and evaluated activities of staff and interns engaged in patient assessment and treatment.
- Evaluated clients' interests, abilities and needs alongside clinical presentations to develop targeted treatment plans.
- Talked with family members during period when patients could not self-advocate.
- Developed individual courses of treatment for each patient by evaluating goals, mental health and practical conditions.
- Provided occupational, educational and other informational services to individuals to aid in making educational or vocational plans.
- Worked on outside cases by consulting with different doctors, therapists and clinical staff.
- Met with patients and provided diagnoses and consultations.
- Incorporated different treatment methodologies and evidence-based practices to meet clients' specific needs.
- Improved clients' compliance with treatment plans by advising on options and benefits.
- Completed detailed documentation of sessions, patient notes and recommendations.
Dental Clinic Supervisor
Army
Fort Wainwright, AK
07.2020 - 06.2022
- Supervise dental staff in providing quality patient care services and ensured adherence to safety protocols.
- Directed daily operations of clinic, including scheduling appointments, assigning tasks to staff members, and ensuring compliance with regulations.
- Developed systems for tracking patient records and maintaining accurate documentation of treatments and procedures.
- Monitored inventory levels of supplies and equipment, ordering additional items as needed.
- Ensured that all equipment was properly maintained and calibrated according to established standards.
- Conducted periodic performance reviews for staff members, identifying areas for improvement and providing guidance on career development opportunities.
- Collaborated with other departments within the organization to coordinate care plans for patients.
- Provided training sessions to new employees on policies, procedures, and regulatory requirements related to clinic operations.
- Created reports summarizing financial data such as billing information or budget expenses.
- Responded promptly to inquiries from patients or their families regarding health issues or treatment options.
- Assisted with resolving conflicts between staff members in a timely manner while upholding professional standards of conduct.
- Evaluated applications submitted by prospective employees during the hiring process.
- Implemented strategies to improve efficiency across all clinical departments.
- Maintained up-to-date knowledge of current healthcare trends and best practices.
- Participated in regular meetings with senior leadership team members to discuss progress towards organizational goals.
- Interpreted dentistry terminology accurately when communicating with colleagues or external parties.
- Coordinated special events such as open houses or seminars focused on dental health topics.
- Developed educational materials for use in clinics such as brochures or posters about common illnesses.
- Facilitated communication among various departments within the organization.
- Analyzed patient feedback surveys regularly to identify areas where service improvements could be made.
- Delegated tasks to each member of staff and oversaw task completion, offering assistance to promote success.
- Interacted with patients, asked appropriate questions and listened carefully to deliver high level of clinical care.
- Implemented highly effective onboarding and coaching program for new and existing staff members and promoted cross-training in other areas.
- Employed data security methods to keep patient information confidential when reviewing clinic records.
- Developed relationships with healthcare providers to sustain strong referral pipeline.
- Oversaw ordering, purchasing and maintenance of clinical equipment.
- Tracked, organized and counted clinic stock and supplies.
- Supervised internal and external communications by answering queries and complaints.
- Strengthened and aligned daily operations with patient needs based on collected feedback and continuous improvement plans.
- Implemented policy changes and communicated information and procedures through organizational staff meetings.
- Managed clinical budgets, billing systems and insurance negotiations.
- Collaborated with healthcare professionals to develop and expand clinic services.
- Coordinated with dental staff to ensure adherence to clinical protocols and patient satisfaction.
- Monitored clinic budget, controlled expenses, and optimized resource allocation.
- Led quality improvement projects to enhance clinical outcomes and patient experiences.
- Coordinated community outreach programs to promote clinic services and public health awareness.
- Facilitated continuing education and professional development opportunities for staff.
- Managed patient records system to ensure accuracy, confidentiality, and legal compliance.
- Established and maintained relationships with insurance companies and other payers.
- Negotiated contracts with suppliers and service providers to secure cost-effective solutions.
- Prepared and presented reports on clinic performance to stakeholders.
- Managed a team of healthcare professionals, including hiring, training, and performance evaluations.
- Ensured clinic compliance with federal, state, and local healthcare regulations.
- Maintained a safe and clean environment in compliance with health and safety standards.
- Addressed operational issues promptly to minimize impact on clinic services.
- Implemented technology solutions to improve clinic operations and patient care.
- Analyzed clinic performance data to identify trends and areas for improvement.
- Developed and implemented policies and procedures to comply with healthcare regulations.
- Oversaw daily clinic operations, ensuring efficient patient flow and high-quality care.
- Implemented patient satisfaction initiatives to improve service quality and address grievances.
- Led staff meetings to communicate updates, gather feedback, and discuss strategies.
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Maintained records management system to process personnel information and produce reports.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Recruited, hired and trained new medical and facility staff.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Directed, supervised and evaluated dental, clerical or maintenance personnel.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
Dental Clinic Supervisor
Army
Fort Bliss, TX
08.2017 - 07.2020
- Oversaw dental staff, ensuring quality patient care and strict adherence to safety protocols.
- Directed daily operations of clinic, including scheduling appointments, assigning tasks to staff members, and ensuring compliance with regulations.
- Developed systems for tracking patient records and maintaining accurate documentation of treatments and procedures.
- Monitored inventory levels of supplies and equipment, ordering additional items as needed.
- Ensured that all equipment was properly maintained and calibrated according to established standards.
- Conducted periodic performance reviews for staff members, identifying areas for improvement and providing guidance on career development opportunities.
- Collaborated with other departments within the organization to coordinate care plans for patients.
- Provided training sessions to new employees on policies, procedures, and regulatory requirements related to clinic operations.
- Created reports summarizing financial data such as billing information or budget expenses.
- Responded promptly to inquiries from patients or their families regarding dental issues or treatment options.
- Assisted with resolving conflicts between staff members in a timely manner while upholding professional standards of conduct.
- Evaluated applications submitted by prospective employees during the hiring process.
- Implemented strategies to improve efficiency across all clinical departments.
- Maintained up-to-date knowledge of current dental care trends and best practices.
- Participated in regular meetings with senior leadership team members to discuss progress towards organizational goals.
- Interpreted dentistry terminology accurately when communicating with colleagues or external parties.
- Coordinated special events such as open houses or seminars focused on dental health topics.
- Developed educational materials for use in clinics such as brochures or posters about common illnesses.
- Facilitated communication among various departments within the organization.
- Analyzed patient feedback surveys regularly to identify areas where service improvements could be made.
- Delegated tasks to each member of staff and oversaw task completion, offering assistance to promote success.
- Interacted with patients, asked appropriate questions and listened carefully to deliver high level of clinical care.
- Implemented highly effective onboarding and coaching program for new and existing staff members and promoted cross-training in other areas.
- Employed data security methods to keep patient information confidential when reviewing clinic records.
- Developed relationships with dental care providers to sustain strong referral pipeline.
- Oversaw ordering, purchasing and maintenance of clinical equipment.
- Tracked, organized and counted clinic stock and supplies.
- Supervised internal and external communications by answering queries and complaints.
- Strengthened and aligned daily operations with patient needs based on collected feedback and continuous improvement plans.
- Managed clinical budgets, billing systems and insurance negotiations.
- Collaborated with dental care professionals to develop and expand clinic services.
- Monitored clinic budget, controlled expenses, and optimized resource allocation.
- Led quality improvement projects to enhance clinical outcomes and patient experiences.
- Coordinated community outreach programs to promote clinic services and public health awareness.
- Facilitated continuing education and professional development opportunities for staff.
- Managed patient records system to ensure accuracy, confidentiality, and legal compliance.
- Established and maintained relationships with insurance companies and other payers.
- Negotiated contracts with suppliers and service providers to secure cost-effective solutions.
- Prepared and presented reports on clinic performance to stakeholders.
- Managed a team of dental care professionals, including hiring, training, and performance evaluations.
- Ensured clinic compliance with federal, state, and local healthcare regulations.
- Maintained a safe and clean environment in compliance with health and safety standards.
- Addressed operational issues promptly to minimize impact on clinic services.
- Implemented technology solutions to improve clinic operations and patient care.
- Analyzed clinic performance data to identify trends and areas for improvement.
- Developed and implemented policies and procedures to comply with healthcare regulations.
- Oversaw daily clinic operations, ensuring efficient patient flow and high-quality care.
- Implemented patient satisfaction initiatives to improve service quality and address grievances.
- Led staff meetings to communicate updates, gather feedback, and discuss strategies.
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Maintained records management system to process personnel information and produce reports.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Recruited, hired and trained new medical and facility staff.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Maintained awareness of government regulations, dental insurance changes and financing options.
- Directed, supervised and evaluated dental, clerical or maintenance personnel.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Coordinated work activities and scheduling of medical, nursing and physical plant staff.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
- Developed dental programs that promoted community health and research.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment
Dental Clinic Supervisor
Army
Fort Benning, GA
05.2014 - 08.2017
- Supervised dental staff in providing quality patient care services and ensured adherence to safety protocols.
- Directed daily operations of clinic, including scheduling appointments, assigning tasks to staff members, and ensuring compliance with regulations.
- Developed systems for tracking patient records and maintaining accurate documentation of treatments and procedures.
- Monitored inventory levels of supplies and equipment, ordering additional items as needed.
- Ensured that all equipment was properly maintained and calibrated according to established standards.
- Conducted periodic performance reviews for staff members, identifying areas for improvement and providing guidance on career development opportunities.
- Collaborated with other departments within the organization to coordinate care plans for patients.
- Provided training sessions to new employees on policies, procedures, and regulatory requirements related to clinic operations.
- Created reports summarizing financial data such as billing information or budget expenses.
- Assisted with resolving conflicts between staff members in a timely manner while upholding professional standards of conduct.
- Evaluated applications submitted by prospective employees during the hiring process.
- Implemented strategies to improve efficiency across all clinical departments.
- Maintained up-to-date knowledge of current dental care trends and best practices.
- Participated in regular meetings with senior leadership team members to discuss progress towards organizational goals.
- Developed educational materials for use in clinics such as brochures or posters about common dental issues.
- Facilitated communication among various departments within the organization.
- Delegated tasks to each member of staff and oversaw task completion, offering assistance to promote success.
- Interacted with patients, asked appropriate questions and listened carefully to deliver high level of clinical care.
- Implemented highly effective onboarding and coaching program for new and existing staff members and promoted cross-training in other areas.
- Employed data security methods to keep patient information confidential when reviewing clinic records.
- Oversaw ordering, purchasing and maintenance of clinical equipment.
- Tracked, organized and counted clinic stock and supplies.
- Supervised internal and external communications by answering queries and complaints.
- Strengthened and aligned daily operations with patient needs based on collected feedback and continuous improvement plans.
- Implemented policy changes and communicated information and procedures through organizational staff meetings.
- Managed clinical budgets, billing systems and insurance negotiations.
- Collaborated with dental care professionals to develop and expand clinic services.
- Coordinated with dental staff to ensure adherence to clinical protocols and patient satisfaction.
- Monitored clinic budget, controlled expenses, and optimized resource allocation.
- Led quality improvement projects to enhance clinical outcomes and patient experiences.
- Facilitated continuing education and professional development opportunities for staff.
- Managed patient records system to ensure accuracy, confidentiality, and legal compliance.
- Managed a team of dental care professionals, including hiring, training, and performance evaluations.
- Prepared and presented reports on clinic performance to stakeholders.
- Ensured clinic compliance with federal, state, and local healthcare regulations.
- Maintained a safe and clean environment in compliance with health and safety standards.
- Addressed operational issues promptly to minimize impact on clinic services.
- Implemented technology solutions to improve clinic operations and patient care.
- Analyzed clinic performance data to identify trends and areas for improvement.
- Developed and implemented policies and procedures to comply with healthcare regulations.
- Oversaw daily clinic operations, ensuring efficient patient flow and high-quality care.
- Implemented patient satisfaction initiatives to improve service quality and address grievances.
- Led staff meetings to communicate updates, gather feedback, and discuss strategies.
- Communicated with patients with compassion while keeping medical information private.
- Explained policies, procedures and services to patients.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
- Maintained records management system to process personnel information and produce reports.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Recruited, hired and trained new medical and facility staff.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Maintained awareness of government regulations, dental insurance changes and financing options.
- Directed, supervised and evaluated medical, clerical or maintenance personnel.
- Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
- Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
- Planned and implemented programs for dental care or medical facilities supporting personnel administration and training.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Dental Lab Technician Instructor
Army
Join Base San Antonio, TX
11.2010 - 04.2014
- Oversaw training of 140+ Air Force, Army, and Navy personnel in basic dental laboratory procedures during 7 annual iterations
- Delivered more than 82 subject matter lectures
- Created new instructional resources for enhanced learning
- Instructed 854 training hours.
- Monitored and ensured proper functioning of $600,000 worth of equipment
- Administered 38 written examinations, 42 performance progress checks, and 7 block tests.
- Maintained classroom discipline.
- Enhanced safety measures for students and staff
Dental Lab Technician
Army
Join Base Elmendorf-Richardson, AK
04.2008 - 11.2010
- Fabricated and repaired full and partial dentures, crowns, bridges, veneers, inlays and onlays, implant abutments and other dental prostheses.
- Maintained records of materials used for each case.
- Set up and operated equipment such as lathes, grinders, polishers and drill presses to shape the dental prostheses.
- Performed quality control checks on all products produced.
- Made impressions of patients' teeth using alginate or other impression material.
- Used a variety of hand tools such as files, pliers and knives to make adjustments to dental prostheses.
- Communicated with dentists regarding patient needs and specifications for dental prostheses.
- Cleaned molds and casts from plaster models prior to fabrication of restorations.
- Assisted in the training of new technicians when needed.
- Reviewed prescriptions from dentists to determine type of restoration required.
- Built custom trays for taking impressions of patients' mouths.
- Designed wax patterns for casting metal frameworks for removable partials or complete dentures according to prescription instructions.
- Assembled finished dental prosthesis components into pre-fabricated metal frameworks according to prescription instructions.
- Polished all completed workpieces with pumice wheels or other polishing agents before delivery to dentist's office.
- Utilized digital scanning technology to create 3D images of patient's teeth.
- Inspected castings for accuracy against original model before finishing process was started.
- Created night guards and mouth guards by fabricating acrylic splints from impressions taken from patients' mouths.
- Monitored inventory levels of supplies needed for daily operations in the lab.
- Troubleshot technical issues with machinery related to production processes.
- Ordered replacement parts for machines when necessary.
- Provided customer service support over the phone or via email when needed.
- Corrected and restored natural teeth by creating removable or permanent appliances.
- Molded wax over denture set-ups to form full contours of artificial gums.
- Used articulators and micrometers to check conformance of appliances and occlusion accuracy.
- Fabricated, altered and repaired dental devices such as dentures, bridges, inlays and crowns.
- Polished finished work to smooth rough edges and provide ideal fit.
- Built and shaped wax teeth using small hand tools.
- Created artificial teeth by bonding porcelain to metal, producing attractive and durable dental work.
- Melted metals or mixed plasters, acrylic and porcelain to pour into molds, creating dental apparatuses and prosthetics.
- Evaluated model functionality with use of bite-mimicking apparatus, adjusting devices to optimize performance.
- Modeled patient mouth to produce accurate fits by using dental impression plaster and molds.
- Reviewed orders, instructions, and prescriptions written by professionals to complete work accurately.
- Matched appearance of natural teeth by applying stains and glazes to restorations.
- Created implants using waxes, ceramics and metals.
- Marked impressions with case numbers for easy patient identification.
- Educated patients on anticipated outcomes and treatment side effects.
- Used x-ray machines to take images of teeth and jaws for assessment.
- Reviewed prescription orders, promptly filling medications.
- Formed and contoured artificial gums to fit snuggly into patient mouths with optimal comfort.
- Created models of patients' mouth by pouring plaster into dental impressions and allowing plaster to set.
- Assisted dentist with fitting dentures and bridges for patients.
- Prepared and placed crowns and veneers under dentist supervision.
- Led patients to exam rooms in preparation for and procedures.
- Conducted wear tests to check designs for dental appliance durability over repeated use.
- Cleaned and calibrated laboratory equipment.
- Supervised or instructed new technicians on laboratory protocols.
- Rebuilt and replaced linings, wire sections, and missing teeth to repair dentures.
- Loaded newly constructed teeth into porcelain furnaces to bake onto metal framework.
- Shaped and soldered wire and metal frames and bands for dental appliances using irons and other hands and powered tools.
Dental Assistant
Army
Fort Hood, TX
08.2002 - 04.2008
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Conducted routine maintenance of equipment used in dentistry operations.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Kept accurate records of dental treatments provided for each patient's visit.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Ordered supplies necessary for daily operations of the practice.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Laid out dental instruments and equipment before procedures.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Documented patient records with procedures performed and added notes taken to charts.
- Educated patients on treatment procedures and post-procedure home care.
- Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Explained dental services and payment plans to help patients make informed decisions.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Checked with participants throughout procedures to help alleviate anxiety.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
- Established clean, sterile and welcoming environment for patients.
- Sterilized dental equipment using automatic washers to prevent cross contamination.
- Kept track of treatment information in patient records.
- Updated patient records with new data and treatment information.
- Took medical and dental history and recorded vital signs of patients.
- Documented patient records during procedures and added notes taken to treatment chart.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Selected and prepared tools used for procedures by sanitizing and arranging.
- Exposed dental diagnostic x-rays.
- Exposed diagnostic dental x-rays to analyze teeth condition.
- Gave patients desensitizing agents to prepare for anesthetic administration.
- Gathered and documented patient medical and dental histories and vital signs.
- Conducted dental cleanings and checked teeth for cracked fillings.
- Briefed patients on dental procedures and payment plans to help make informed decisions.
- Assisted dentist during examination by retracting patient's tongue and cheeks.
- Cleaned and polished removable dentures, brackets, wires and other appliances.
- Created and fit dental appliances for patients. adjusting as necessary.
- Applied protective coating of fluoride to teeth during dental procedures.
- Fabricated custom teeth impressions and temporary restorations for patients from given samples.
- Prepared bills and completed insurance forms using system software.
Education
Associate of Arts - Biology
Miracosta College
Oceanside, CA05-1998
Skills
- Emergency Dental Care
- Continuous professional development
- Cosmetic Dentistry
- Operational Efficiency
- Research and publication
- Interdisciplinary Collaboration
- Team Management
- Clinical Leadership
- Patient care management
- Infection control protocols
- Safety Procedures
- X-ray review
- Patient Care
- Critical thinking abilities
- Team leadership abilities
- Safety protocols and policies
Languages
Spanish
Professional
English
Professional
German
Limited
References
References available upon request.
Timeline
Senior Dental NCO
Army
06.2022 - 05.2025
Dental Clinic Supervisor
Army
07.2020 - 06.2022
Dental Clinic Supervisor
Army
08.2017 - 07.2020
Dental Clinic Supervisor
Army
05.2014 - 08.2017
Sexual Assault Victim Advocate
Army
11.2011 - 08.2024
Dental Lab Technician Instructor
Army
11.2010 - 04.2014
Dental Lab Technician
Army
04.2008 - 11.2010
Dental Assistant
Army
08.2002 - 04.2008
Associate of Arts - Biology
Miracosta College