Alma Kososky
Mansfield,OH
Summary
As a bilingual elementary teacher I possess excellent communication skills and classroom management abilities. With expertise in curriculum development and technology integration. I am proficient in utilizing Google G Suite, including email management.
As switchboard operator for a hospital, I am able to demonstrate exceptional communication and multitasking abilities, efficiently handling incoming calls, directing inquiries, and connecting callers with the appropriate departments, contributing to the smooth functioning of the hospital's communication network, and effectively handle all emergency codes with in a timely manner.
In previous years I have worked as a quality assurance agent for a large cellphone company, for this job I meticulously evaluated and ensured the highest standards of product and service quality, using keen attention to detail and analytical skills to identify and resolve issues effectively.
Overview
11
11
years of professional experience
Work History
Education
St. Peter’s Elementary School
08.2012 - Current
- Collaborated with students with multiple degrees of special needs to accomplish various tasks.
- Encouraged students to take ownership of learning by providing choices.
- Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Led activities that developed students' physical, emotional, and social growth.
- Taught students across multiple classifications and degrees of special needs.
- Instructed students with physical and cognitive disabilities.
- Delivered effective and differentiated classroom instruction to range of neurodiverse students.
- Worked with students with moderate to severe autism to increase life skills.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Maintained accurate records of student progress and attendance.
- Developed and implemented behavior management plans to improve student behavior.
- Provided emotional support to students and families.
- Collaborated with other educators to develop instructional strategies.
- Utilized technology to create meaningful lessons that engage students.
Switchboard Operator
MANSFIELD
05.2014 - 08.2023
- Ohiohealth Care
- Operated switchboard and answered incoming calls, directing them to the appropriate departments or individuals, resulting in improved customer service and satisfaction
- Maintained accurate records of incoming and
- Work Experience outgoing calls, ensuring timely and effective communication between departments and individuals
- Provided administrative support by processing incoming and outgoing mail, managing appointment scheduling, and performing other clerical duties, contributing to the efficient operation of the organization
- Trained and supervised new switchboard operators, ensuring they were able to perform their duties effectively and efficiently, improving overall team performance and productivity
- Multi-tasking within multiple computer applications and the ability to think critically in a fast passed always on environment.
Photographer
MANSFIELD
01.2013 - Current
- Help Portrait
- Help-Portrait is a non-profit, their mission is to empower photographers, hairstylists and makeup artists to use their skills, tools and expertise to give back to their local community
- Planned and prepared for on-location and studio shoots.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Offered image proofs to help clients choose best photos from shoot.
- Selected and set up appropriate props, backdrops, and lighting.
- Digitally edited photos to enhance appearance.
- Took photos from different angles and perspectives to capture perfect images.
Education
Bilingual Education Certificate - Spanish Teacher Education
Education
Mansfield, OH07.2018
Bachelor of Science - Photography
The Art Institute of Pittsburgh
Pittsburgh, PA06.2012
Skills
- Bilingual Communication Native
- Classroom Management Professional
- Curriculum Development Elementary
- Technology Integration Proficient
- Google G Suit Proficient
- Responsible Adaptable creativity
- Bilingual proficiency Cultural sensitivity
- Positive Reinforcement Strategies
- Sound Decision-Making Abilities
- Problem-Solving Skills
- Quality Assurance
- Conduct Monitoring
Languages
Spanish
Native or Bilingual
Timeline
Switchboard Operator
MANSFIELD
05.2014 - 08.2023
Photographer
MANSFIELD
01.2013 - Current
Education
St. Peter’s Elementary School
08.2012 - Current
Bilingual Education Certificate - Spanish Teacher Education
Education
Bachelor of Science - Photography
The Art Institute of Pittsburgh
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