Alma Lozano
Paris,TX
Summary
Fast and efficient employee with numerous skills and excellent customer service. Quick problem solver who is committed, motivated, helpful, and a team player. Driven to give 100% at all times with integrity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in pet services.
Overview
2
2
Languages
Work History
Elderly Caregiver
Springlake Assisted Living
Paris, TX
10.2021 - Current
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Offered companionship and kindness to elderly patients.
- Assisted disabled clients to support independence and well-being.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Recorded status and duties completed in logbooks for management.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Receptionist
Royal Sauna And Spa
El Paso , TX
05.2021 - 06.2021
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Scheduled and confirmed appointments and meetings for senior management team.
- Washed, dried, folded towels, bed sheets, and made the "beds"
Hostess/Restaurant Busser
D'lox
El Paso, TX
12.2020 - 01.2021
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
Education
Associate of Science -
Transmountain Early College High School
El Paso, TX 06.2021 - 06.2021
High School Diploma -
Transmountain Early College High School
El Paso, TX 06.2021 - 06.2021
Skills
Dementia care
Laundry
Caregiving
Senior care
Cleaning experience
Front desk
Serving experience
Alzheimer's care
Microsoft word
Host/hostess
Hospice care
Busser
Customer service
Microsoft PowerPoint
Computer skills
Microsoft excel
Adobe acrobat
Software troubleshooting
Pet sitting
Problem solving
Conflict Resolution
Cultural Awareness
Data Entry
Dependable and Responsible
Basic Math
Decision Making
Attention to Detail
Teamwork and Collaboration
Good Telephone Etiquette
Timeline
Elderly Caregiver
Springlake Assisted Living
10.2021 - Current
Associate of Science -
Transmountain Early College High School
06.2021 - 06.2021
High School Diploma -
Transmountain Early College High School
06.2021 - 06.2021
Receptionist
Royal Sauna And Spa
05.2021 - 06.2021
Hostess/Restaurant Busser
D'lox
12.2020 - 01.2021