Alma Mireles
Weslaco,TX
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Weslaco ISD, showcasing strong multitasking abilities and prioritization. Excelled in relationship building and quality control, significantly reducing food waste and improving service delivery. Skilled in administrative tasks and problem-solving, adept at transforming challenges into streamlined processes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clerk
Weslaco ISD
08.2014 - 11.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Provided assistance to special needs students in navigating the cafeteria space and obtaining meals, ensuring an inclusive dining experience for all.
- Upheld compliance with federal, state, and local regulations regarding food service operations in a school setting.
- Streamlined operations by assisting with inventory management and ordering necessary supplies for cafeteria needs.
- Prepared attractive food displays that enticed customers to try new menu items or stick with popular favorites.
- Achieved timely completion of daily tasks by effectively prioritizing responsibilities in a fast-paced environment.
- Assisted with planning and executing special events such as themed lunches or holiday celebrations to create memorable experiences for diners.
- Contributed to positive staff morale by fostering open communication lines between coworkers, supervisors, and administrators.
- Stocked cafeteria serving stations regularly, ensuring a sufficient supply of menu items and condiments throughout meal periods.
- Collaborated with kitchen staff to ensure that food items were prepared in a timely manner, minimizing customer wait times and maximizing overall satisfaction levels.
- Ensured food safety standards were met by consistently following proper sanitation procedures during food handling, storage, and cleaning processes.
- Participated in ongoing training sessions and professional development opportunities to stay current on best practices within the school food service industry.
- Monitored cafeteria equipment performance regularly to maintain proper functioning, coordinating maintenance requests when necessary.
- Maintained accurate records of daily sales transactions using point-of-sale systems, reducing discrepancies between reported revenue amounts and actual cash collected at the end of each shift.
- Reduced food waste by closely monitoring portion sizes and adjusting as needed based on demand patterns throughout meal periods.
- Managed cash register transactions accurately while maintaining a friendly demeanor towards customers during high-volume periods.
- Cleaned and sanitized surfaces, tools and equipment.
- Followed all proper handling procedures for prepared foods, ingredients and leftovers.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
Clerk
Weslaco Pharmacy
03.2011 - 08.2014
- Verified prescription information prior to entry in pharmacy computer system.
- Established and maintained patient profiles, updating organizational database with current information.
- Streamlined pharmacy operations by maintaining a clean and organized work environment.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Trained new employees on pharmacy procedures, policies, and safety protocols to ensure consistent quality across the team.
- Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
- Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Collaborated with pharmacy team members to address customer concerns or inquiries promptly and professionally.
Loan Officer
Rodriguez Bail Bonds
02.2008 - 02.2011
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
Education
Certificate - Medical Billing And Coding
Southern Careers Institute Inc
Austin, TX05.2012
High School Diploma -
Weslaco High School
Weslaco, TX05.1986
Skills
- Administrative tasks
- Prioritization
- Relationship Building
- Quality Control
- Operations Support
- Multitasking Abilities
Certification
Safe Serve
Food Handlers Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clerk
Weslaco ISD
08.2014 - 11.2023
Clerk
Weslaco Pharmacy
03.2011 - 08.2014
Loan Officer
Rodriguez Bail Bonds
02.2008 - 02.2011
Certificate - Medical Billing And Coding
Southern Careers Institute Inc
High School Diploma -
Weslaco High School
Safe Serve
Food Handlers Certification
Similar Profiles
Lorena SalazarLorena Salazar
Early Childhood Special Education Teacher at Weslaco ISDEarly Childhood Special Education Teacher at Weslaco ISD
Guadalupe MezaGuadalupe Meza
SpEd Paraprofessional at Weslaco ISDSpEd Paraprofessional at Weslaco ISD
Belinda EscamillaBelinda Escamilla
Administrative Assistant to the CFO at Weslaco ISDAdministrative Assistant to the CFO at Weslaco ISD