Alma Morse
Summary
Results-oriented Manager who thrives in fast-paced and competitive environments. Brings strong presentation, analytical and problem solving skills. Tech savvy and ring comprehensive management background including over 10 years in management expierance.
Overview
17
17
years of professional experience
Work History
People Manager
McDonald's
Phoenix, ORAz
09.2022 - Current
- Organized and coordinated training sessions for new employees.
- Developed training materials, including manuals, guides and handouts.
- Created post-training evaluation surveys to measure performance improvement.
- in charge of manager and crew schedules
Restaurant General Manager
McDonalds
Phoenix, AZ
01.2017 - 12.2017
Coached/mentored staff members by offering constructive feedback and taking interest in their long-term career growth.
Weekly inventory/charge of food costPresented company goals and objectives Recruited and hired new staff and conducted orientations Drafted business plans, business reviews.
Reduced total food costs by adhering to strict policy's/cutting down condiment cost/operation supplies/increasing sales
Conducted cost, schedule, performance reviews, payroll
Managed the day-to-day tactical and long-term strategic activities within the business. In charge of maintaining working equipment/breaking down equipment/repairingconducted business review days
Weekly inventory/charge of food costPresented company goals and objectives Recruited and hired new staff and conducted orientations Drafted business plans, business reviews.
Reduced total food costs by adhering to strict policy's/cutting down condiment cost/operation supplies/increasing sales
Conducted cost, schedule, performance reviews, payroll
Managed the day-to-day tactical and long-term strategic activities within the business. In charge of maintaining working equipment/breaking down equipment/repairingconducted business review days
Assistant Manager
Mcdonalds
Phoenix, Az
01.2007 - 01.2017
Managed the day-to-day tactical and long-term strategic activities within the business.
Conducted cost, schedule, contract performance, variance and risk analysis.
Leveraged knowledge of customers and market trends
Recruited and hired new staff
Presented company goals and objectives to new principals. Completed weekly crew schedule
Conducted cost, schedule, contract performance, variance and risk analysis.
Leveraged knowledge of customers and market trends
Recruited and hired new staff
Presented company goals and objectives to new principals. Completed weekly crew schedule
Education
BBA - buisness managment
Univerity of Phoenix
buisness managments
Hamburger University (HU)
2017
OTP2 degree - Technical /'hardwear
Operations Training
2016
Skills
- Staff development
- Inventory control
- Supervision and training
- Computer-savvy
- bilingual
- Performance tracking and evaluation
- P&L
- Calm under pressure
- operations technical person
- scheduling for crew/management
- Team building
- Natural leader
- Business analysis
Affiliations
*volunteer for the Ronald McDonald House Charities *volunteer at the VA*People manager of the year 2016*Multiple bonus programs achieved by meeting food cost and labor goals
Timeline
People Manager
McDonald's
09.2022 - Current
Restaurant General Manager
McDonalds
01.2017 - 12.2017
Assistant Manager
Mcdonalds
01.2007 - 01.2017
BBA - buisness managment
Univerity of Phoenix
buisness managments
Hamburger University (HU)
OTP2 degree - Technical /'hardwear
Operations Training