Alma Perez
Las Vegas,NV
Summary
Focus professional with six years of experience and proven knowledge of conflict resolution, customer communication, and key account management. Aiming to leverage my skills to successfully fill the role at your company.
Overview
6
6
years of professional experience
Work History
Hostess/Server Assistant
Buca Di Beep
Las Vegas, NV
10.2019 - 04.2022
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Informed servers of newly seated parties for speedy service.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Florist Boutique Assistant
Dibella Flowers And Gifts
Las Vegas, NV
03.2019 - 10.2019
- Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
- Performed daily cash register opening and closing functions and generated daily sales l reports.
- Worked with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
Guest Room Attendant
The Strat Hotel
Las Vegas, NV
01.2019 - 09.2019
- Vacuumed, dusted and maintained common areas, hallways and waiting areas at elevators.
- Maintained linen cart so that it was neat and organized..
- Inspected rooms to confirm adherence to department standards.
Shift Manager
Taco Bell
Las Vegas, NV
12.2016 - 12.2018
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours and inventory movements.
Grocery Clerk
Smith's Marketplace
Las Vegas, NV
05.2018 - 09.2018
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
Education
High School Diploma -
Burke Horizon High School
4560 W Harmon Ave Las Vegas NV 89103 12.2017
Skills
- Bill Computation
- Dining Reservations
- High-Volume Dining
- Bank Deposit Preparation
- Shift Management
- Multi-Line Telephone Systems
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Hostess/Server Assistant
Buca Di Beep
10.2019 - 04.2022
Florist Boutique Assistant
Dibella Flowers And Gifts
03.2019 - 10.2019
Guest Room Attendant
The Strat Hotel
01.2019 - 09.2019
Grocery Clerk
Smith's Marketplace
05.2018 - 09.2018
Shift Manager
Taco Bell
12.2016 - 12.2018
High School Diploma -
Burke Horizon High School
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