Alma Ramos
Las Vegas
Summary
Compassionate nursing student with hands-on experience in patient care and support. Proficient in vital signs monitoring and medication administration, ensuring adherence to infection control protocols. Aiming to enhance care coordination and patient communication in a dynamic healthcare environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Experience
Nevada State University
Henderson
01.2026 - Current
- Monitored and documented vital signs, promptly communicating changes to registered nurses to ensure timely patient care.
- Administered medications and treatments under the supervision of the nurse or instructor.
- Executed wound care management, conducting dressing changes and debridement procedures to support effective healing.
- Demonstrated knowledge of infection control protocols while caring for patients.
- Provided direct patient care under guidance of registered nurses and healthcare professionals.
- Assisted patients with activities of daily living, enhancing comfort and promoting independence during bathing, feeding, and mobility exercises.
- Collaborated with nursing staff to maintain a clean and organized environment.
- Adhered to ethical and legal standards of nursing practice, ensuring patient privacy and confidentiality.
Front Desk Agent
Strat Hotel and Casino
Las Vegas
05.2015 - 02.2026
- Welcomed guests and facilitated check-in and check-out processes efficiently.
- Resolved customer complaints promptly and courteously to ensure guest satisfaction.
- Answered phones, responded to inquiries, and took messages for seamless communication.
- Delivered information about hotel amenities, services, and local attractions to enhance guest experiences.
- Collaborated with colleagues to enhance guest experiences consistently.
- Ensured cleanliness and organization of front desk area to create welcoming atmosphere for guests.
- Processed payments accurately, maintaining financial records to support daily operations.
- Inputted guest information into the computer system securely and with attention to detail.
Medical Receptionist
North Las Vegas Animal Hospital
North Las Vegas
08.2010 - 05.2015
- Answered incoming calls and responded to inquiries from patients and other medical offices, facilitating effective communication and support.
- Scheduled appointments using veterinary management software for optimal workflow.
- Managed patient records, ensuring accuracy and confidentiality of sensitive information.
- Greeted and assisted clients during pet check-ins, providing excellent customer service and addressing inquiries promptly.
- Coordinated communication between veterinarians and pet owners regarding treatment plans.
- Called patients to confirm scheduled appointments and obtain additional details.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
Education
Bachelor of Science - Nursing
Nevada State University
Henderson, NV05-2028
High School Diploma -
Desert Pines High School
Las Vegas, NV06-2010
Skills
- Patient care and support
- Medication administration
- Vital signs monitoring
- Infection control
- Clinical documentation
- Care coordination
- Patient communication
Languages
English
Professional
Spanish
Professional
Certification
- CPR Certified/BLS (EXP: 06/27)
Timeline
Clinical Experience
Nevada State University
01.2026 - Current
Front Desk Agent
Strat Hotel and Casino
05.2015 - 02.2026
Medical Receptionist
North Las Vegas Animal Hospital
08.2010 - 05.2015
Bachelor of Science - Nursing
Nevada State University
High School Diploma -
Desert Pines High School