Alma Robinson
Retail Sales Associate
Arlington,TX
Summary
Dynamic retail professional with a proven track record at Walmart, excelling in customer engagement and cash handling. Leveraged product knowledge to enhance sales through effective upselling strategies, contributing to increased store performance. Recognized for training new employees, fostering a collaborative team environment, and resolving customer issues with exceptional problem-solving skills.
Overview
2020
2020
years of professional experience
Work History
Retail Sales Associate Worker
Walmart
- Trained new employees on company policies, procedures, product knowledge, and selling techniques, improving team performance overall.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Resolved customer issues with tactful problem-solving skills, resulting in increased satisfaction rates.
- Participated in store meetings to discuss strategies for meeting sales goals and improving overall performance metrics.
- Increased store sales by effectively upselling products and suggesting complementary items to customers.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
- Assisted in loss prevention efforts by vigilantly monitoring the sales floor and reporting suspicious activity to store management as necessary.
Facility Custodian
University of Arlington
- Checked in and stocked inventory throughout facility.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Reported vandalism or other damage to property to supervisor.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Kept building spaces premises clean inside and outside.
- Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Reduced waste through efficient use of cleaning supplies and equipment.
School Custodian
AMB Janitorial Services
08.2019 - 12.2019
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Elevated customer satisfaction among faculty members who reported increased satisfaction with the cleanliness and appearance of their classrooms.
- Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
- Ensured waste management efficiency by properly disposing of trash and recyclables according to regulations.
- Maintained positive relationships with coworkers by providing support in their tasks and sharing knowledge about best practices in custodial work.
- Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
- Upheld high standards of hygiene in food service areas through thorough cleaning practices that met health department guidelines.
- Improved outdoor appearance with regular groundskeeping duties such as lawn care, leaf removal, and snow removal when necessary.
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Streamlined communication between custodial staff through efficient task delegation and progress updates during team meetings.
- Facilitated a secure campus atmosphere by locking doors after hours while following all security protocols laid out by administrators.
- Contributed to school safety by promptly addressing and resolving potential hazards in hallways, stairwells, and entryways.
Nursing Assistant
Arbrook Plaza
01.2012 - 07.2015
Nursing Assistant
Legend Healthcare and Rehabilitation -
01.2013 - 04.2015
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Contributed to effective communication between patients and healthcare providers by translating medical jargon into easily understandable language.
- Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
Nursing Assistant
Arbrook Plaza
01.2012 - 07.2013
- Provided effective pre-and post-operative care by preparing patients for surgery, monitoring vital signs, and assisting with pain management techniques.
- Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Streamlined workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
- Documented care actions by completing records and logs in medical software system.
- Elevated hygiene standards in patient rooms, utilizing sterilization techniques and infection control protocols.
Personal Care Assistant
Memphis Tennessee
03.2005 - 07.2009
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Assisted with daily living activities, running errands, and household chores.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with self-administered medications.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Conferred with supervisor to discuss patient condition and medical care.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Managed household chores efficiently, enabling clients to enjoy a clean living space without added stress or physical strain.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Education
Diploma - Writing English Math Chemistry Biology History
Wonder Senior High School
West Memphis, AR05.1970
Skills
Stock replenishment
Accomplishments
My first job was a nursing assistant I also worked as a chemical worker and breaking down chemicals I also worked at Milwaukee county for over 10 years as a nursing assistant and as a clerk now work for Walmart and I have been with them for 10 years in November I feel like my accomplish in the work field have been a great opportunity for me to meet papers and to help papers and to learn more in the workforce
Additional Information
I also work for allbrook nursing and rehab center in Memphis Tennessee for about 3 years before moving to Texas I work for Beverly Enterprise and South shore Manor I also work as a personal assistant for Eisenhower Incorporated in Milwaukee Sigmund all rich chemical company and the Milwaukee county department of health and human services.
Timeline
School Custodian
AMB Janitorial Services
08.2019 - 12.2019
Nursing Assistant
Legend Healthcare and Rehabilitation -
01.2013 - 04.2015
Nursing Assistant
Arbrook Plaza
01.2012 - 07.2015
Nursing Assistant
Arbrook Plaza
01.2012 - 07.2013
Personal Care Assistant
Memphis Tennessee
03.2005 - 07.2009
Retail Sales Associate Worker
Walmart
Facility Custodian
University of Arlington
Diploma - Writing English Math Chemistry Biology History
Wonder Senior High School