Alma Rodriguez Zuniga
Charlotte,NC
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
12
12
years of professional experience
Work History
Server
Lempira Restaurant
Charlotte, NC
01.2013 - Current
- Executed prompt delivery of meals with professionalism.
- Provided support in educating newly hired server staff.
- Facilitated quick resolution of dining issues by working directly with the kitchen team.
- Conducted thorough inspections of plated dishes for freshness and accuracy.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Monitored dining room for cleanliness and proper set-up at all times.
- Operated POS terminals to input orders, split bills and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Skills
- Team member support
- Daily specials memorization
- Order delivery practices
- Hostess support
- Food inspection
- Memory retention
- Food safety practices
- Multitasking and organization
- Inventory management
- Team collaboration
- Strong work ethic
- Performance improvement
Timeline
Server
Lempira Restaurant
01.2013 - Current