Overview
Work History
Education
Skills
Professional Summary
Timeline
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Alma Rosas

Wallington,NJ

Overview

6
6
years of professional experience

Work History

Leasing & Community Manager

JMF Properties
Glen Ridge, New Jersey
09.2022 - Current
  • Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
  • Resolved tenant disputes in a fair and professional manner, maintaining positive relationships with tenants and stakeholders.
  • Developed and enforced community guidelines to maintain a positive environment.
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
  • Maintained financial and personal documentation records related to application process.
  • Reviewed applications from prospective tenants; conducted background checks and credit history reviews.
  • Handled evictions when necessary; prepared documents for court proceedings if needed.
  • Ensured compliance with all state and local laws regarding fair housing practices.
  • Enforced policies for late fees, pet ownership, smoking regulations, etc.
  • Assisted in the preparation of marketing materials for vacant units.
  • Conducted market research to identify potential tenants and rental rates.
  • Negotiated lease terms with prospective tenants in accordance with budget parameters.
  • Coordinated move-in and move-out procedures. Collaborated with maintenance to ensure units are move-in ready.
  • Oversaw daily operations, maintenance, and administration of multiple properties.
  • Set and adjusted rental rates based on market analysis and property value assessments.
  • Organized community events for residents to foster a positive, inviting environment.

Assistant Property Manager

Rise Jersey
Jersey City, New Jersey
08.2020 - 09.2022
  • Interacted with potential renters during showings providing information about the property features.
  • Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
  • Ensured compliance with all applicable laws related to fair housing practices.
  • Collected first month's rent along with security deposit prior to move-in date.
  • Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
  • Handled complaints from tenants regarding maintenance issues and resolved them promptly.
  • Processed voucher payments in a timely manner according to HUD guidelines.
  • Initiated eviction proceedings when necessary according to state law guidelines.
  • Prepared monthly financial reports for review by the property manager.
  • Conducted market research to determine competitive rental rates for properties.
  • Advertised vacancies through various media outlets such as newspapers, websites, social media platforms.
  • Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
  • Created tenant files, maintained records of rental payments, and tracked lease agreements.
  • Assisted property manager in leasing and marketing activities.
  • Assisted in the processing of Section 8 applications and determining eligibility.

Real Estate Agent

Union Square Property
New York, NY
01.2019 - 08.2020
  • Conducted property tours for prospective tenants.
  • Generated leads through various marketing platforms using CRM software.
  • Trained new agents, providing clear expectations and goals to be met.
  • Demonstrated administrative tasks, including but not limited to submitting background and credit checks, maintaining accurate records, and preparing leases.
  • Collected deposits upon closing. Scheduled walk-throughs with new tenants, and served as a direct contact for future necessities and renewal information.
  • Developed networks with landlords and management companies to facilitate real estate transactions.

Education

Associates - Liberal Arts And Communications

Bergen Community College
Paramus, NJ
05.2020

Liberal Arts And General Studies

Ramapo College of New Jersey
Mahwah, New Jersey

Skills

  • Sales
  • Property management
  • Negotiation
  • Marketing
  • Clerical skills
  • Customer service
  • Microsoft Word, Excel, and Office
  • CRM software
  • Conflict resolution

Professional Summary

Dynamic and results-driven real estate professional with seven years of comprehensive experience in marketing, sales, leasing, property and community management. Boasting a career involved with administrating policies and procedures, overseeing personnel and fostering positive relationships. Known for adapting to all personalities while promoting positive outlook for both employees and residents. Adept at conflict resolution, and committed to driving success. Seeking to leverage my diverse skill set and industry expertise into a leadership role, where I can contribute to organizational success and inspire team performance.

Timeline

Leasing & Community Manager

JMF Properties
09.2022 - Current

Assistant Property Manager

Rise Jersey
08.2020 - 09.2022

Real Estate Agent

Union Square Property
01.2019 - 08.2020

Associates - Liberal Arts And Communications

Bergen Community College

Liberal Arts And General Studies

Ramapo College of New Jersey

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Alma Rosas