Alma Santis
Las Vegas,NV
Overview
3
3
years of professional experience
1
1
Certification
Work History
Student
Silver Hill Health Care Center
Las Vegas, Nevada
06.2025 - 07.2025
- Assisted with daily living activities for patients in a healthcare facility.
- Maintained cleanliness and organization of patient rooms and common areas.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
Customer Service Representative
Sapphire Resorts Call Center
Las Vegas, Nevada
05.2024 - 06.2025
- Communicated with clients through phone calls and emails to resolve payment issues.
- Followed up on all unpaid invoices until full resolution was achieved.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed day-to-day duties accurately and efficiently.
Overnight Stocker and Receiver
Amazon
Las Vegas, Nevada
02.2022 - 01.2024
- Received and organized incoming shipments for efficient stock management.
- Collaborated with team members to optimize workflow during peak hours.
- Maintained cleanliness in work areas to meet safety and hygiene standards.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
Education
High School Diploma -
Manual Arts High School
Los Angeles, CA06-2025
Some College (No Degree) -
CSN
Las Vegas, NVSkills
- Problem solving
- Communication skills
- Multitasking
- Team collaboration
- Friendly, positive attitude
- Bilingual in Spanish and English
Certification
- Certified Nursing Assistant
Timeline
Student
Silver Hill Health Care Center
06.2025 - 07.2025
Customer Service Representative
Sapphire Resorts Call Center
05.2024 - 06.2025
Overnight Stocker and Receiver
Amazon
02.2022 - 01.2024
High School Diploma -
Manual Arts High School
Some College (No Degree) -
CSN
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