ALMA SUAREZ

Multi-task and work under stress and deadlines
Supervised Loss Prevention Managers for 13 Sportsman Warehouse's.
Progress Tracking
Time Management
Effective Communication
Problem Solving
Active Listening
Conflict Management
Incident Reporting and working with local law enforcement
Flexible Schedule
Decision Making
Strong Ethics
Project Management
Quality Assurances
First Aid and CPR
Safety Protocols
Teamwork and Collaboration
Conflict Resolution
Surveillance
Security
CCTV
Loss Prevention
Safety Training
Internal Investigation
Confronted Suspected Theft
Operate Multiple Phone calls
Computer Knowledge

• Analyzed data from various sources to identify patterns, trends, and areas of concern related to theft or fraud within the store environment.
• Established strong relationships with local law enforcement agencies, improving communication and collaborative efforts to prevent retail crime.
• Enhanced employee awareness of loss prevention practices by conducting regular training sessions.
• Reduced inventory shrinkage through meticulous monitoring of merchandise and thorough investigations.
• Assisted law enforcement with apprehending shoplifters and provided detailed reports for successful prosecution.
• Supervised surveillance, detection and criminal processing related to theft and criminal cases.
• Installed and maintained covert security equipment.
• Worked closely with law enforcement in investigating and solving theft and fraud cases.
• Monitored paperwork procedures to prevent error-related losses.
• Collaborated with law enforcement to report crime and suspicious activity.
• Conducted daily store walk-throughs to identify potential security risks.

Developed and launched a loss prevention program.
Completed incident reports & activity logs for accurate, and current records.
Patrolled store premises to detect and prevent shoplifting and security breaches.
Collaborated with auditors to conduct investigations into suspected internal theft and fraud.
Generated comprehensive reports.
Review and update store security policies and procedures.
Audit 3 stores on a weekly basis to identify deficiencies and identify potential causes.
Wicklander- Zulawski interviewing techniques.

Trained (LP) 4 years.
Performed through cash audits & deposits investigations
Interview suspects, external and witnesses to obtain helpful information and statements.