Alma Sulovic
Katy,Texas
Summary
Highly Motivated and Resourceful Operations Supervisor known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and process improvement, ensuring operational excellence. Excel in communication, problem-solving, and adaptability, leveraging these soft skills to navigate complex challenges and drive continuous improvement.
Overview
15
15
years of professional experience
Work History
Operations Supervisor ll
DB Schenker
Houston, TX
09.2022 - Current
- Supervised daily operations to ensure efficiency and compliance with company policies.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Coordinated team schedules to optimize workflow and resource allocation.
- Trained new staff on operational procedures and safety protocols.
- Managed inventory levels and restocking processes for timely shipments.
- Implemented process improvements to enhance operational effectiveness and reduce delays.
- Collaborated with cross-functional teams to resolve operational issues swiftly.
- Oversaw equipment maintenance schedules to ensure optimal performance and reliability.
- Identified areas of improvement and developed strategies to increase efficiency.
- Ensured compliance with all safety regulations in the workplace.
- Monitored staff performance and provided feedback for improvement.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Prepared reports on operational performance metrics and presented them to management team.
- Assisted various departments with their operational needs. to meet organizational goals.
- Developed strong relationships with customers through excellent customer service practices.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Established performance metrics to evaluate operational efficiency and guide team objectives.
- Managed scheduling and staffing, optimizing labor costs while ensuring operational demands were met.
- Managed inventory control, reducing waste and optimizing stock levels for operational needs.
- Guided employees in handling difficult or complex problems.
Capacity Planner
DB Schenker
Houston, TX
10.2021 - 09.2022
- Prioritized schedules to align project goals with customer satisfaction.
- Identified inventory and quality control issues and implemented corrective actions.
- Recognized potential issues with inventory and quality control and engineered changes.
- Analyzed data trends to forecast demand and improve inventory management strategies.
- Drive daily production activities with effective communication and leadership to ensure all orders are processed and shipped in time.
- Effectively monitor and report to management production activities and ensure orders are processed in a timely manner.
- Monitored and communicated potential inventory shortages to cross-functional teams and customers to mitigate missed orders.
- Drive daily production activities with effective communication and leadership to ensure all orders are processed and shipped in time.
- Review and maintain weekly OTD report.
- Prepared detailed reports on project performance for senior management review meetings.
- Coordinated with cross-functional teams to optimize supply chain processes and workflows.
Production Supervisor
CSAT Solution
Houston, Tx
03.2020 - 08.2020
- Assign units for repair to staff ensuring acceptable balance to achieve productivity and quality goals
- Supervise employees to ensure they follow the company's policies and practices
- Supervised employees to uphold company policies and practices, fostering a compliant work environment
- Counseling and coaching employees
- Interact with cross-functional groups as necessary to ensure daily operational performance goals are met and reports progress against those goals
- Interact with cross-functional groups as necessary to ensure daily operational performance goals are met and reports progress against those goals
- Work to continuously improve in all areas
- Counseling and coaching employees
- Completed additional tasks as directed by manager, including participation in process improvement teams
Production Controller
Foxconn
Houston, Tx
05.2017 - 02.2019
- Plan and schedule production build plan based on material availability, test capacity and constraints
- Create and release new work orders/rework work orders in Provided support for various tasksAP
- Review production build plan against target, volume, capacity and resource
- Reviewed production build plan against targets, volume, capacity, and resources to optimize workflow
- Plan and schedule customer orders based on material availability
- Review and close open/aging sales orders in SAP
- Facilitated daily CFT meetings to align team on production goals and address any issues
- Submit inventory adjustments
- Assist in inventory audits
Production Supervisor
Foxconn Assembly LLC, Houston TX
Houston, TX
09.2012 - 05.2017
- Resolved issues promptly to sustain productivity goals.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Resolved issues quickly to maintain productivity goals.
- Established clear priorities and production quality standards.
- Accomplished production targets and met demand through equipment performance assessment, materials supply review, and manpower organization.
- Achieved on-time shipments goal by empowering employees to continue success.
- Managed operations for three distinct production lines, overseeing a team of 50 employees.
- Ensure production build plan is completed in a timely manner.
- Escalate any quality, material or process issues to the team.
- Lead and apply the principle of Lean Manufacturing to the work place.
- Maintain 5S and safe work conditions throughout the work area.
- Monitor employees' attendance.
- Train, coach and mentor new employees
- Assist and create investigation and accident reports.
- Other tasks assigned by manager.
- Other tasks assigned by manager.
Production Administration
Foxconn Assembly LLC, Houston TX
Houston, TX
02.2011 - 09.2012
- Run and send out daily production efficiency report to management.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Review aging work orders and send out aging report to functional team members.
- Ordered production materials and office supplies to maintain workflow efficiency.
- Reviewed aging work orders and distributed aging reports to functional team members for timely follow-up.
- Ordered production and office supplies to maintain inventory levels.
- Submit PAFs for new hires.
- Schedule interviews.
- Scheduled interviews with candidates to facilitate recruitment process.
- Assisted front desk staff during peak times
Education
High school diploma -
Robert E. Lee High School
Houston, TxSkills
Supply Chain Management
Quality Control
Inventory Control
Operational efficiency
Process improvement
Data analysis
Time management
Team leadership
Problem-solving
Process improvementt
Attention to detail
Problem solving
Effective communication
Client Relationship Management
Timeline
Operations Supervisor ll
DB Schenker
09.2022 - Current
Capacity Planner
DB Schenker
10.2021 - 09.2022
Production Supervisor
CSAT Solution
03.2020 - 08.2020
Production Controller
Foxconn
05.2017 - 02.2019
Production Supervisor
Foxconn Assembly LLC, Houston TX
09.2012 - 05.2017
Production Administration
Foxconn Assembly LLC, Houston TX
02.2011 - 09.2012
High school diploma -
Robert E. Lee High School