Alma Velazquez

Housekeeper

Four Seasons Hotel

02.2017 - 04.2025

Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Disposed of trash and recyclables each day to avoid waste buildup.
Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
Used gloves and proper protective equipment to establish health and safety measures for guests and housekeeping staff.
Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
Promoted teamwork among fellow housekeepers through clear communication, shared responsibility, and mutual support during busy shifts or challenging situations.
Upheld hotel brand standards by consistently meeting cleanliness expectations set forth by management during regular evaluations.
Improved guest satisfaction ratings through meticulous attention to detail when performing inspections of completed rooms before checkin.
Increased room turnaround time, allowing for greater occupancy rates through efficient cleaning processes.
Built strong relationships with hotel staff in other departments, fostering a collaborative atmosphere that contributed to the overall success of the property.
Supported the maintenance team by identifying necessary repairs in guest rooms and common areas, ensuring prompt resolution of issues.
Kept logs of cleaning activities to enable tracking history and maintain accurate records.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.