Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Almadelia Russell

Troy,NY

Summary

Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Proactive Department Supervisor with a commitment to improving store's operations and ensuring satisfaction in employees and customers. Motivational with excellent communication and reasoning skills. Easily manage various personalities and provide continuous support to coworkers. Hardworking employee enthusiastic about learning fashion field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations.

Overview

6
6
years of professional experience

Work History

Patient Care Technician

St Peter's Hospital
2023.09 - 2024.02
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.

Health Unit Coordinator

Albany Medical Center Hospital
2023.02 - 2023.09
  • Assisted with processing patient admissions, transfers and discharges.
  • Streamlined administrative processes by implementing new organization systems for physical and digital documents.
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Ensured patient safety through strict adherence to HIPAA regulations and maintaining confidentiality of sensitive information.

Administrative Support Assistant VI

Albany Medical Center Hospital
2022.11 - 2023.02
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.

Department Supervisor

Hennes & Mauritz
2021.11 - 2022.10
  • Trained new employees on overall company and department-specific policies and procedures.
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Achieved consistent on-time completion of projects by effectively delegating tasks and setting clear expectations for team members.
  • Collaborated with other departments to improve interdepartmental communication, promoting a cohesive organizational culture focused on achieving common goals.

Sales Advisor

Hennes & Mauritz
2021.02 - 2021.11
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Trained and mentored new sales representatives.

Game Master

All In Adventures
2020.02 - 2021.02
  • Kept game and party rooms clean and neat for next guests.
  • Analyzed player feedback to identify areas for improvement in overall gaming experience.
  • Explained company policies, game rules and safety requirements.
  • Collaborated with other Game Masters to maintain consistent rule enforcement across all servers.

Cashier

Aldi
2020.03 - 2020.08
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Processed refunds and exchanges in accordance with company policy.

Cashier

Sammy's Fish Box
2019.02 - 2020.01
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Auxiliary Police Officer

New York City Police Department
2018.01 - 2020.01
  • Assisted with traffic control during major incidents, contributing to a smoother flow of vehicles and reducing congestion.
  • Checked vehicle equipment for proper functioning prior to use.
  • Facilitated communication between the police department and the community through participation in outreach programs and public meetings.
  • Served as a visible deterrent for criminal activity by establishing a visible presence within communities while on patrol.
  • Maintained proficiency in using various law enforcement tools such as radio systems, pepper spray, handcuffs, batons, among others.

Education

Bachelor of Arts - Psychology

SUNY At Albany
Albany, NY
05.2021

Associate of Applied Science - Criminal Justice

Westchester Community College
Valhalla, NY
12.2019

Skills

  • Professional Bedside Manner
  • Blood Sugar Monitoring
  • Patient Care Quality
  • Collecting vital signs
  • Nonviolent Crisis Intervention (NVCI)
  • Point of Sale proficiency
  • Order Packaging
  • Relationship Building
  • Cash handling and management
  • Delegation and Supervision
  • Adaptable to Changing Demands
  • Creativity and Originality
  • Loss Prevention
  • Traffic Monitoring
  • Crime scene preservation
  • Search and Seizure Laws
  • Domestic Violence Prevention

Languages

Spanish
Native or Bilingual

Timeline

Patient Care Technician

St Peter's Hospital
2023.09 - 2024.02

Health Unit Coordinator

Albany Medical Center Hospital
2023.02 - 2023.09

Administrative Support Assistant VI

Albany Medical Center Hospital
2022.11 - 2023.02

Department Supervisor

Hennes & Mauritz
2021.11 - 2022.10

Sales Advisor

Hennes & Mauritz
2021.02 - 2021.11

Cashier

Aldi
2020.03 - 2020.08

Game Master

All In Adventures
2020.02 - 2021.02

Cashier

Sammy's Fish Box
2019.02 - 2020.01

Auxiliary Police Officer

New York City Police Department
2018.01 - 2020.01

Bachelor of Arts - Psychology

SUNY At Albany

Associate of Applied Science - Criminal Justice

Westchester Community College
Almadelia Russell