Almador Martinez
San Antonio,TX
Overview
5
5
years of professional experience
Work History
Appliance Installer/Driver
Texas Installs
04.2023 - Current
- Delivered, loaded and unloaded and installed appliances.
- Worked independently and took responsibility for repair of assigned equipment.
- Educated customers on use, care and adjustments of appliances.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Obtained signatures from customers upon delivery of goods.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Managed time efficiently in order to complete all tasks within deadlines.
Customer Service Representative
Martinez Masonry
06.2018 - Current
- First point of contact for inquiring customers and would save customers information for follow up.
- Efficiently access customers needs and wants.
- Accurately build quotes for services and products.
- Successfully make recommendations to clients based on their budget.
- Consistently follow up with clients before, during and after project is completed.
- Diligently overlooked the job sit to stay on schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Sales Professional
Red McCombs Ford West
01.2022 - 07.2022
- Greet potential customers and assess purchasing needs by actively listening and providing recommendations based on customer's automotive needs.
- Proficiently sold a wide range of new and used vehicles sourced from Red McCombs sister stores.
- Reached out to customers after completed sales to evaluate satisfaction, ensure recurring sales and referrals.
- Eagerly demonstrate car functions, options, and features to customers to build personal value.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Generate leads through marketing activities and sales calls to consistently generate new sales leads.
Education
High School Diploma -
Holy Cross High School
San Antonio, TX05.2019
Skills
- Highly motivated and coachable
- Excellent communication skills
- Experienced car professional
- Product Knowledge and Demonstration
- Appointment Scheduling
- Time Management
Timeline
Appliance Installer/Driver
Texas Installs
04.2023 - Current
Sales Professional
Red McCombs Ford West
01.2022 - 07.2022
Customer Service Representative
Martinez Masonry
06.2018 - Current
High School Diploma -
Holy Cross High School