Alma Erika Lopez
Sacramento,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
25
25
years of professional experience
Work History
Yard Duty Supervisor
City Of Elk Grove
9510 Florin Rd. Elk Grove, CA 95624
04.2021 - Current
- Supervised free play and other activities to keep children safe.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Monitored children's progress and identified areas of improvement.
- Monitored children's activities to verify safety and wellbeing.
- Encouraged children's emotional and social development.
Grocery Store Cashier
Safeway
2851 Del Paso Rd Sacramento, CA, 95835
10.1998 - 08.2017
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Operated cash register to accurately process and record customer payments.
- Retrieved items for customers and verified prices.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Deli Clerk/Bakery Clerk
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Greeted customers and answered inquiries regarding menu items and specials.
- Monitored food quality and freshness throughout day.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Inspected goods to establish accurate pricing and labeling.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Wrapped, boxed and weighed bakery department products.
- Used in-store system to locate inventory and place special orders for customers.
Parking Enforcement Officer
City Of West Sacramento
550 Jefferson Blvd. West Sacramento, CA 95605
03.2002 - 03.2010
- Wrote and issues citations or warnings to owners of vehicles
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Checked listings of vehicles to be booted or towed and completed necessary forms and boot placement on vehicles.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
River City High School
West Sacramento, CASkills
- Cash Register Operations
- Customer Relationships
- Self Motivating
- Safety Practices
- Bilingual in Spanish
- Team Player
- Accountability
- Respectful
- Staff Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Yard Duty Supervisor
City Of Elk Grove
04.2021 - Current
Parking Enforcement Officer
City Of West Sacramento
03.2002 - 03.2010
Grocery Store Cashier
Safeway
10.1998 - 08.2017
High School Diploma -
River City High School