Alma G. Hernandez
Dallas,Texas
Summary
Results-oriented professional with a proven track record of effective time management and problem-solving. Eager learner committed to achieving goals and delivering successful solutions. Possesses exceptional communication skills and a positive attitude to contribute to team success.
Overview
7
7
years of professional experience
Work History
PRE-K TEACHER ASSISTANT
THELMA ELIZABETH PAGE RICHARDSON ELEMENTARY SCHOOL
08.2018 - 02.2019
- Developed and implemented engaging center learning activities and instructional materials
- Provided personalized support to students, both individually and in small groups.
FASTLANE CLAIMS ADJUSTER
GAINSCO INSURANCE
09.2016 - 12.2017
- Evaluated insurance claims and conducted thorough investigations
- Managed claims process efficiently, ensuring customer satisfaction.
GYM AIDE & TEACHER ASSISTANT
THELMA ELIZABETH PAGE RICHARDSON ELEMENTARY SCHOOL
03.2013 - 08.2016
- Provided valuable support to the lead teacher, aiding in various classroom tasks
- Offered individualized assistance to students requiring additional support
- Assisted in delivering physical education, instruction, and fostering student engagement
- Demonstrated strong communication and observation skills in an educational setting.
CLAIMS SPECIALIST
AFFIRMATIVE INSURANCE HOLDINGS
08.2012 - 03.2013
- Investigated and determined liability through thorough analysis and interviews
- Delivered exceptional customer service while managing claims process efficiently
- Results-oriented professional with a proven track record of effective time management and problem-solving
- Eager learner committed to achieving goals and delivering successful solutions
- Possesses exceptional communication skills and a positive attitude to contribute to team success.
Education
B.S - Exercise Science - Clinical and Applied Physiology
UNIVERSITY OF TEXAS AT ARLINGTON
ARLINGTON, TX 12.2025
Associates of Science in Liberal Sciences -
EL CENTRO COMMUNITY COLLEGE
DALLAS, TX12.2016
Skills
- Effective Communication
- Positive Attitude
- Empathetic
- Customer Service
- Interpersonal Skills
- Critical Thinking
- Child Development Knowledge
- Flexibility and Adaptability
English & Spanish
Fluent
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
PRE-K TEACHER ASSISTANT
THELMA ELIZABETH PAGE RICHARDSON ELEMENTARY SCHOOL
08.2018 - 02.2019
FASTLANE CLAIMS ADJUSTER
GAINSCO INSURANCE
09.2016 - 12.2017
GYM AIDE & TEACHER ASSISTANT
THELMA ELIZABETH PAGE RICHARDSON ELEMENTARY SCHOOL
03.2013 - 08.2016
CLAIMS SPECIALIST
AFFIRMATIVE INSURANCE HOLDINGS
08.2012 - 03.2013
B.S - Exercise Science - Clinical and Applied Physiology
UNIVERSITY OF TEXAS AT ARLINGTON
Associates of Science in Liberal Sciences -
EL CENTRO COMMUNITY COLLEGE
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