Summary
Overview
Work History
Education
Skills
Timeline
Generic

Almahdy Maali

Chicago,IL

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

11
11
years of professional experience

Work History

Bussines Owner

Sweet Drip, Inc
03.2023 - Current
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

General Manager of Operations

Citgo Gas Station
10.2016 - 01.2023
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
  • Led cross-functional teams to achieve key performance indicators and drive positive results across the organization.
  • Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
  • Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.

Mechanic

Denny's Service Center
01.2013 - 09.2016
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.

Education

High School Diploma -

Bogan Highschool
Chicago, IL
05.2013

Skills

  • Hiring and Staffing
  • Customer Relations
  • Financial Management
  • Team Leadership
  • Repair Knowledge
  • Auto and Engine Repair
  • Teamwork and Collaboration

Timeline

Bussines Owner

Sweet Drip, Inc
03.2023 - Current

General Manager of Operations

Citgo Gas Station
10.2016 - 01.2023

Mechanic

Denny's Service Center
01.2013 - 09.2016

High School Diploma -

Bogan Highschool

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Almahdy Maali