Alma Bretado
Baldwin Park,CA
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
5
5
years of professional experience
Work History
Licensed Vocational Nurse
PIH Health UCC
Montebello, CA
07.2022 - Current
- Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising Registered Nurse and or physician
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions
- Assist with verification of medication and dosing for non- licensed co-workers as directed
- Took samples to complete diagnostic and routine assessment tests
- Respond to and appropriately document phone calls for all applicable practitioners pertaining to patient questions and provider inquiries, including; prescription refills and laboratory results; update voicemail greeting daily; check and respond to massages daily
Licensed Vocational Nurse
Central Neighborhood Health Foundation
Long Beach, CA
02.2022 - 07.2022
- Assist care management team and provider in the follow-up management of post-hospitalized or post- emergency room visits
- Provide condition specific patient education and anticipatory guidance's, as well as care coordination, under the guidance of the provider
- Administer prescribed medications and treatment per provider orders
- Preformed preparation of equipment and aid physician during treatment, examination, and testing of patients
- Responded to patient requests with appropriate clinical and personal assistance
- Cared for wounds, provided treatments and assisted with procedures
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns
Medical Assistant
Wesley Health Center JWCH INC
Hacienda Heights, CA
08.2018 - 02.2022
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Scheduled, registered and verified patient information
- Participate in orientation and training of new employees
- Obtained client medical history, medication information, symptoms and allergies
- Called and faxed pharmacies to submit prescriptions and refills
- Sanitized, restocked and organized exam rooms and medical equipment
Customer Service Representative
Oportun Inc
El Monte, CA
11.2017 - 07.2018
- Processing loan applications in person and over the phone
- Responsible for handling payments and balancing a cash drawer
- Meeting personal and team monthly goals
- Extremely motivated to bring in new customers when doing marketing events
- Participated in team-building activities to enhance working relationships
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Used critical thinking to break down problems, evaluate solutions and make decisions
Education
Diploma - Licensed Vocational Nurse
North West College
08.2021
High School Diploma -
South El Monte HighSchool
06.2017
Certificate -
El Monte HighSchool
06.2017
Skills
- EHR proficiency
- Computer Literacy in Microsoft Excel, PowerPoint, and Word
- Patient care
- Leadership skills and ability to work within a team
- Intravenous Medications
- Care Planning and Modifications
- Recording Vital Signs
- Examination and Test Preparation
- Wound Dressing
- Immunization Administration
Accomplishments
- Licensed vocational nurse
- Medical Assistant
- Medical Biller and
- Coder
- CPR/ BLS
- IV therapy and blood withdrawal certification
Timeline
Licensed Vocational Nurse
PIH Health UCC
07.2022 - Current
Licensed Vocational Nurse
Central Neighborhood Health Foundation
02.2022 - 07.2022
Medical Assistant
Wesley Health Center JWCH INC
08.2018 - 02.2022
Customer Service Representative
Oportun Inc
11.2017 - 07.2018
Diploma - Licensed Vocational Nurse
North West College
High School Diploma -
South El Monte HighSchool
Certificate -
El Monte HighSchool
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