Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Marquez

Salinas,CA

Summary

Proven customer service professional with a track record of enhancing customer satisfaction at SUBWAY® Restaurants. Demonstrated reliability and organizational abilities by efficiently managing transactions and prioritizing customer needs. Excelled in building customer relationships, ensuring repeat business without compromising accuracy or professionalism. Skilled in both verbal communication and customer assistance, consistently meeting business demands. Punctual and honest cashier with solid background in fast paced environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

2
2
years of professional experience

Work History

Cashier

SUBWAY®Restaurants
05.2021 - 06.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Education

Bachelor of Arts - Neuroscience

University of California Riverside
Riverside, CA
05.2028

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Reliability and punctuality
  • Written and verbal communication
  • Organizational abilities
  • Professionalism and Courtesy

Languages

Spanish
Native or Bilingual

Timeline

Cashier

SUBWAY®Restaurants
05.2021 - 06.2023

Bachelor of Arts - Neuroscience

University of California Riverside
Michelle Marquez