Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alma Patricia Jimenez

Whittier,CA

Summary

Dynamic HR professional with extensive experience at the Office of the City Clerk, adept at implementing retention strategies that reduced turnover rates. Skilled in HR analytics and employee relations, I fostered a culture of inclusivity and engagement, driving organizational success through effective talent acquisition and leadership development initiatives.

Professional leader with expertise in human resources, adept at developing and implementing effective personnel strategies. Strong focus on team collaboration and driving results, with reliable and adaptable approach to changing needs. Skilled in conflict resolution, talent management, and organizational development. Known for fostering positive work environment and supporting company objectives through strategic human resource initiatives.

Overview

20
20
years of professional experience

Work History

Personnel Director I

Office of the City Clerk
08.2024 - Current
  • Deliver a comprehensive human resources and risk management program to the City Clerk, Mayor, the Office of Public Accountability, the Chief Legislative Analyst, and 15 Council Offices (approximately 1050 employees).
  • Oversaw benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Provide guidance on matters related to employee relations while maintaining strict confidentiality when handling sensitive issues.
  • Conducted thorough performance evaluations, providing constructive feedback and aiding in employee growth.
  • Implemented succession planning strategies, identifying high-potential employees for leadership roles.
  • Collaborated with department managers to identify staffing needs and develop effective recruiting strategies.
  • Monitored industry trends in HR best practices to continually improve internal policies and procedures in alignment with evolving expectations from employees.
  • Developed and maintained personnel policies to promote a positive work environment and reduce turnover rates.
  • Maintained compliance with federal, state, and local employment laws through regular audits of personnel records and practices.
  • Assisted in the development of strategic plans aimed at improving overall workforce productivity, engagement, and retention rates.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Liaised between multiple business divisions to improve communications.

Sr Personnel Analyst II

Office of the City Clerk
06.2016 - 08.2024
  • Managed sensitive personnel issues with discretion, fostering a trusting work environment for all employees.
  • Reduced employee turnover rates through effective retention strategies and proactive career development planning.
  • Conducted salary benchmarking studies to establish competitive compensation structures, attracting top talent to the organization.
  • Negotiated favorable contracts with external vendors for various HR services such as recruitment, benefits administration, and training programs.

Sr Personnel Analyst I

Office of the City Clerk
08.2015 - 06.2016
  • Coordinated succession planning efforts, ensuring continuity of leadership within the organization during times of transition.
  • Implemented performance management systems that aligned individual goals with organizational objectives, driving higher productivity levels.
  • Spearheaded employee recognition programs, celebrating achievements and motivating staff to attain higher levels of performance.
  • Supported strategic growth plans by proactively anticipating staffing requirements and developing robust talent pipelines.

Personnel Analyst II

Office of the City Clerk
11.2013 - 08.2015
  • Designed customized professional development programs tailored to individual learning styles and career aspirations, boosting overall job satisfaction levels among staff members.
  • Championed diversity initiatives within the organization, fostering an inclusive environment that celebrates differences among team members.
  • Streamlined the recruitment process for better candidate selection and reduced timetohire.
  • Facilitated open communication channels between employees and management, promoting a positive workplace culture built on mutual respect and understanding.

Personnel Analyst I

Office of the City Clerk
02.2012 - 11.2013
  • Collaborated with department heads to identify key performance indicators, enabling efficient monitoring of employee progress towards goals.
  • Optimized HR processes through the introduction of innovative software solutions, reducing manual workload and increasing data accuracy.
  • Evaluated the effectiveness of HR initiatives through regular data analysis and reporting, identifying areas for improvement and continuously refining strategies to meet organizational objectives.
  • Ensured compliance with labor laws and regulations by maintaining accurate records and implementing appropriate policies.

Management Assistant

Office of the City Clerk
11.2007 - 02.2012
  • Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
  • Prepared and charted data and metrics for detailed status reports.
  • Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
  • Maintained a high level of confidentiality while handling sensitive information related to personnel matters or legal issues within the organization.

Sr Administrative Clerk

Commission for Children Youth, and Their Families
05.2005 - 11.2007
  • Supported company expansion initiatives by serving as a liaison between departments during mergers and acquisitions, ensuring seamless integration of personnel and processes.
  • Achieved timely completion of projects by monitoring progress against deadlines while providing ongoing support as necessary.
  • Strengthened departmental collaboration through cross-training initiatives aimed at increasing overall understanding of each role''s responsibilities.
  • Facilitated smooth operations during corporate transitions by updating records, coordinating employee relocation efforts, and communicating changes effectively to all affected parties.

Education

Bachelor of Arts - Child Development

California State University, Los Angeles
Los Angeles, CA
05-2007

Skills

  • Onboarding processes
  • HR analytics
  • Diversity and inclusion
  • Employee relations
  • Payroll management
  • Organizational development
  • Talent acquisition
  • Internal communications
  • Workforce planning
  • Career pathing
  • Succession planning
  • Retention strategies
  • Interviewing techniques
  • HR policy development
  • Employee engagement
  • Employee onboarding
  • Grievance handling
  • Staff development
  • Performance appraisal
  • Focus group facilitation
  • Personnel conflict resolution
  • Team morale building
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Problem-solving abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Adaptability and flexibility
  • Verbal and written communication
  • Human resources operations
  • Relationship building
  • Human resources department processes
  • Leadership development
  • Coaching and mentoring
  • Conflict resolution

Languages

Spanish
Professional Working

Timeline

Personnel Director I

Office of the City Clerk
08.2024 - Current

Sr Personnel Analyst II

Office of the City Clerk
06.2016 - 08.2024

Sr Personnel Analyst I

Office of the City Clerk
08.2015 - 06.2016

Personnel Analyst II

Office of the City Clerk
11.2013 - 08.2015

Personnel Analyst I

Office of the City Clerk
02.2012 - 11.2013

Management Assistant

Office of the City Clerk
11.2007 - 02.2012

Sr Administrative Clerk

Commission for Children Youth, and Their Families
05.2005 - 11.2007

Bachelor of Arts - Child Development

California State University, Los Angeles

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Alma Patricia Jimenez