Alma Rocio Marquez
San Jacinto,CA
Summary
Dynamic and results-driven professional with extensive experience at Red Lobster, excelling in sanitation standards and quality control. Proven ability to develop efficient systems and manage teams effectively. Recognized for attention to detail and problem-solving skills, ensuring a pristine environment and high customer satisfaction.
Overview
21
21
years of professional experience
Work History
Lead Dishwasher
Red Lobster
Temecula, CA
04.2011 - Current
- Performed daily deep-cleaning tasks such as scrubbing floors, walls and equipment surfaces.
- Upheld cleanliness and organization standards in work environment during all shifts.
- Developed efficient systems for loading, unloading, sorting and sanitizing dishes quickly and safely.
- Followed established procedures for disposing of grease waste safely in accordance with local regulations.
- Managed the dishwashing staff, assigning tasks and overseeing quality control.
Carpet Cleaning Technician
Chem-Dry
Palm Desert, CA
02.2008 - 04.2011
- Kept records of services performed including types of services provided, dates serviced.
- Inspected carpets for signs of wear or damage before beginning work.
- Cleaned carpets using hot water extraction method, shampooing and bonnet cleaning techniques.
- Applied protective treatments such as deodorizers and stain-resistant coatings.
- Monitored inventory levels of supplies needed for each job site visit.
Housekeeping Supervisor
La Quinta Inn & Suites In
Yucaipa, CA
06.2004 - 02.2008
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
- Developed training programs for existing housekeepers on topics such as proper sanitation techniques or emergency procedures.
- Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
Education
High School Diploma -
Perris High School
Perris, CA06-2000
Skills
- Dishwashing techniques
- Equipment maintenance
- Sanitation standards
- Waste disposal
- Inventory management
- Quality control
- Attention to detail
- Problem solving
- Workload prioritization
- Trash management
- Supply restocking
- Multitasking and organization
Timeline
Lead Dishwasher
Red Lobster
04.2011 - Current
Carpet Cleaning Technician
Chem-Dry
02.2008 - 04.2011
Housekeeping Supervisor
La Quinta Inn & Suites In
06.2004 - 02.2008
High School Diploma -
Perris High School
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