Almas Bhuiyan
14054 Grayson Road ,VA
Summary
Experienced Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential.
Overview
4
4
years of professional experience
Work History
Truck Driver
Dimond Express
07.2022 - Current
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Dropped and hooked trailers and changed configuration of equipment.
- Maximized load safety by balancing, securing, and weighing products.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Monitored and managed fuel consumption and expenses for management reporting.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected load security and checked for damages.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
CDL Truck Driver
Warrich Transport Inc.
02.2022 - 07.2022
- Inspected vehicle before and after every trip and conducted minor repairs.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Dropped and hooked trailers and changed configuration of equipment.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Kept detailed records of deliveries and money received from customers.
- Minimized company liability and risks to loads by obeying traffic laws.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained safe driving record by observing road rules, remaining cautious, and alert in unfamiliar areas and keeping control of vehicle.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Operated with safety and skill to avoid accidents and delays.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Restaurant Manager
Celebration By Rupa Vira
03.2020 - 02.2022
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Coordinated with catering staff to deliver food services for special events and functions.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Developed unique events and special promotions to drive sales.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Restaurant Manager
Royal Taj India Cuisine
10.2019 - 02.2022
- Developed unique events and special promotions to drive sales.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Purchased food and cultivated strong vendor relationships.
- Maximized quality assurance by completing frequent line checks.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Managed staff schedules and maintained adequate coverage for all shifts.s
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Assisted in development and implementation of new menus to offer variety and options to customers.
Education
Associate of Arts - Business
BAF Shaheen College
Dhaka Bangladesh 01.2005
Skills
- Load Security
- Commercial Driving
- Materials Transport
- Equipment Operation
- Transportation Safety
- Delivery Scheduling
- Safe Driving
- Cargo Handling
- Route Management
- Trailer Maintenance
- Customer-Oriented
- Auto Delivery
- Class a Commercial Driver's License
- GPS and Route Planning
- Vehicle Maintenance
Languages
English
Full Professional
Bengali
Full Professional
Urdu
Full Professional
Timeline
Truck Driver
Dimond Express
07.2022 - Current
CDL Truck Driver
Warrich Transport Inc.
02.2022 - 07.2022
Restaurant Manager
Celebration By Rupa Vira
03.2020 - 02.2022
Restaurant Manager
Royal Taj India Cuisine
10.2019 - 02.2022
Associate of Arts - Business
BAF Shaheen College