Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Almas Dzaferovic

Ridgewood

Summary

Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

Overview

11
11
years of professional experience

Work History

Manager

Gino's of Middle Village
08.2024 - Current
  • Manage scheduling, inventory, vendor relations, and ordering to maintain optimal stock levels and cost control.
  • Handle customer service issues with professionalism, resolving conflicts, and ensuring repeat business.
  • Track daily sales, reconcile cash drawers, and assist ownership in meeting weekly and monthly revenue goals.

Stock Associate

Bergdorf Goodman
09.2023 - 06.2024
  • Participated in team meetings to discuss new initiatives or changes in procedures.
  • Replenished stock levels when necessary by moving merchandise from backroom storage areas to sales floor locations.
  • Verified that all price tags were correct before stocking merchandise on display areas.
  • Cleaned work area periodically including sweeping floors and dusting shelves.
  • Verified each product was checked in on delivery days and that damaged items were documented and handed over to the proper department.
  • Assisted fellow associates as needed throughout the store.
  • Assisted customers in locating products throughout the store.
  • Organized shelves, racks, and displays to ensure merchandise was easy for customers to locate.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.

Doorman

UDR
02.2017 - 01.2022
  • Worked in a large-scale residential building with 750 units and 3,000 occupants
  • Greeted tenants, vendors and guests, tracked non residents via sign in logbook, denied entry to unauthorized people and answered front desk telephone
  • Conducted regular monitoring of exterior surroundings and entry points, prioritizing safety protocols above all else.
  • Tentatively responded to tenants concerns/requests and resolved issues in a timely manner
  • Transferred luggage and bags between rooms while handling packages from various courier services.
  • Facilitated connections between guests/tenants and trusted service providers for their various needs

Doorman

Rose associates
01.2015 - 01.2016
  • Greeted customers and visitors as they arrived at the premises, checked their identification and provided directions when necessary.
  • Assisted with incoming and outgoing packages and deliveries.
  • Provided friendly and professional assistance to employees, visitors and customers.

Education

High school diploma -

Grover Cleveland High School
Queens, NY
06.2016

Skills

  • Tenant relations
  • Patience and Tact
  • Complaint Handling
  • Baggage Management
  • Professional Appearance
  • Concierge services
  • Strong interpersonal skills
  • Security awareness
  • Customer Service
  • Team Player
  • Data Entry
  • Multitasking
  • Merchandise Handling
  • Warehouse Operations
  • Heavy Lifting
  • Attention to Detail
  • Problem-Solving

Languages

English
Native/ Bilingual
Albanian
Native or Bilingual

References

References available upon request.

Timeline

Manager

Gino's of Middle Village
08.2024 - Current

Stock Associate

Bergdorf Goodman
09.2023 - 06.2024

Doorman

UDR
02.2017 - 01.2022

Doorman

Rose associates
01.2015 - 01.2016

High school diploma -

Grover Cleveland High School

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