Summary
Overview
Work History
Education
Skills
Accomplishments
Personal/Professional References
Languages
References
Timeline
Generic

Almen Castillo

East Peoria,IL

Summary

Service Training Consultant at Caterpillar Global Dealer Learning Center in Peoria, IL. Organized Technical Trainer with a strong background of over 18 years of experience working at Caterpillar dealerships as an engine field service technician in the areas of trucks, marine, and EPG, with gas and diesel engines/gensets.

Currently teaching EPG, Engines, and the Internal OATS Process for Oil/Gas with the D/G3600 Engines curriculum. CIAP Certified.

Previously with Cat Marine, EPG, and Oil and Gas, I am an industrial field service technician skilled in troubleshooting, quality repair knowledge, and technical expertise.

Accustomed to reviewing highly technical documentation to assess scope and develop a repair strategy.

Focused, reliable, and results-driven, with good safety records and attention to detail. Dedicated Field Service Technician, enthusiastic about working with Marine Power, Industrial Engines, and Electric Power Generation Systems, with a successful record of completing projects on time.

Knowledgeable, with years of experience in the application and installation of large-bore diesel genset engines, including overhauls, alignment, and control panels.

Extensive training in Marine, EPG/Industrial, and large-bore gas and diesel engines. Proven leader ready to make hard decisions and counsel companies to long-term success.

Overview

21
21
years of professional experience
4
4
years of post-secondary education

Work History

Service Training Consultant

Caterpillar Inc
Peoria, IL
09.2023 - Current
  • Monitored the progress of trainees throughout the program, and provided feedback accordingly.
  • In December 2024, I completed the OATS process for CEP II, and I now teach CEP II while also currently updating CEP II using InDesign and 3D models for images and content.
  • Course owner for Cat Gaseous Gensets 50-450 kW.
  • I am a co-assessor for the Caterpillar Electric Power Analyst Genset Commissioning Station.
  • I have also started OATS for D3600 and G3600, A3, and G3600 Gas Engine Performance.
  • Currently training college and high school interns, and updating D3600 and G3600 course materials for Doug Thacker.
  • Develop course materials and update them using Adobe InDesign, Adobe Illustrator, 3D Model, Teamcenter Visualization, and SAP 3D Program.
  • Currently, I am building a simulator for the CEP II lab exercises. It will be the Cat ECS 100 Control Panel, and it will have programmable digital inputs and outputs, switches, and LEDs. This will replace the EMCP II+ panel lab exercise currently in the class.

Technical Trainer Instructor

Holt Cat
Irving, TX
09.2022 - 09.2023
  • 50+ hrs a week.
  • CIAP level 2 complete.
  • Train the Trainer on G3600/G3500 Gas Engine Performance, Gas Engine Electronics Troubleshooting.
  • Holts internal OATS process and co-teach in CEP 1 and CEP 2. Teaching Arc Flash NFPA 70E.
  • OATS CAT Gaseous Engines 50-450 kw in Peoria IL.
  • Compiled EPG training and assessment resources based on understanding of technical processes and skills-development needs.

Marine, EPG, Oil and Gas Field Service Tech

Holt Power Systems 1319 S.P.I.D Corpus Christi TX
07.2019 - 09.2022
  • 40-60hrs per week
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools and components.
  • Enacted successful repairs by applying technical skills and operations knowledge.
  • Performed annual service visits and completed preventive maintenance on systems.
  • Limited process gaps by accurately training teams on equipment usage best practices.
  • Investigated and corrected mechanical and electrical problems with CAT Product such as Main Propulsion Engines, CAT Panels and CAT Diesel Generators.
  • Collaborated with CATERPILLAR INC. to manage complex equipment repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Followed safety procedures to avoid injuries in field.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in mechanical and electrical systems.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.


EPG/Marine Field Service Technician/Truck Mechanic

Hawthorne Power Systems
10.2006 - 07.2019
  • 40-50hrs per week
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Followed safety procedures to avoid injuries in field.
  • Operated hand tools and power equipment according to company safety procedures.
  • Discussed and recommended service options with customers and explained costs involved.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in mechanical and electrical systems.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.

Mechanic/Welder

Valley Power Systems
01.2004 - 09.2006
  • 40-50hrs per week
  • Repowered Cat equipment with 60 Series Detroit Engines
  • Welded in flat, horizontal, vertical and overhead positions.
  • Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
  • Fabricated shop parts directly from blueprints.
  • Inspected welds and checked critical measurements to meet specifications.
  • Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
  • Operated hoists, cranes and power tools to dismantle equipment to find and remove defective parts.
  • Set up and operated shielded metal arc and gas metal arc welding equipment.
  • Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc and shielded metal arc equipment.

Education

Certificate of Completion - G3600 A4 Gas Engine Performance

Caterpillar Inc.
Miami, FL
03.2023

Certification of Completion - CIAP Instructor Training

CATERPILLAR INC
Peoria, IL
02.2023

Certificate of Completion - CEP II

Holt Cat Protech
Irving, TX
02.2023

Certificate of Completion - Marine Installation And Diagnostics

Caterpillar Global Dealer Learning
Miami Lakes FL.
03.2022

For Internal OATS Certificate of Completion - Caterpillar Electric Power I

Holt CAT/Protech Service Training
San Antonio, TX
02.2022

Certificate of Completion - Marine Engine Systems Troubleshooting ILT

Caterpillar Global Learning
Miami Lakes Fl.
11.2021

Certificate of Completion - C175 Engine Training

Caterpillar Global Dealer Learning
East Peoria, IL
03.2020

Certificate of Completion - Electronics Troubleshooting

Holt CAT/Protech Service Training
Irving, TX
02.2020

Certificate of Completion - D3600/C280 Master Mechanic ILT

Caterpillar Global Dealer Learning
East Peoria, IL
11.2019

Certificate of Completion - Applied Failure Analysis

Hawthorne Power Systems
San Diego, CA
07.2017

Certificate of Completion - G3600 Master Mechanic ILT

Louisiana Machinery
Lafayette, LA
01.2016

GED -

Delano High School
Delano, CA
09.1985 - 06.1989

Skills

  • Technical Instruction
  • Team-Building Activities
  • Develop and improve Educational Materials
  • Verbal and Written Communication
  • Accountability and Work Ethic
  • Diagnostics and troubleshooting
  • Installation Commissioning and Repair
  • Engine Rebuilds
  • Installation and maintenance
  • Time Management
  • Technical training
  • Equipment maintenance
  • 3D modeling
  • Adobe InDesign
  • Diagnostic troubleshooting
  • Employee training
  • Safety compliance
  • Effective communication
  • Problem solving
  • Intern mentorship
  • Classroom experience
  • Training evaluation
  • Classroom instruction
  • Adult learning theory
  • Training delivery
  • Team collaboration

Accomplishments

Involved with commissioning team installing and start-ups on 3 power generator engine sets, CAT Diesels C280 3612s RH7's for Lockheed Martin at US Army Base Kwajalein, Island Marshal Islands Pacific

Performed several Major overhauls, replaced crankshafts, converted mechanical engines into electronic start-ups and commissioned C280/3616s 1PD's North Power Plant US Army Base Kwajalein Island, Marshal Islands Pacific

Involved with start-ups and commissioning team in Installing four CAT Diesels C280/3616s TDX's for Us Navy Facility Support Diego Garcia, British Indian Ocean Territory.

Performed several major overhauls and start-ups on several G3600's for customers in California, Gas gensets at landfills.

Performed overhauls on G3600's BLB's on gas compressor sites.

Performed major overhauls on G3516/12 single and dual gas and co-gen engines at landfills and water treatment plants.

Performed major overhauls on D3608, D3500, and C175 on ships, government vessels and tug boats.

Very efficient in engine alignments, soft foot, crankshaft deflection checks, on all large boar equipment, using laser, feeler gauges, and dial indicators. Rough alignments, cold alignments, and hot alignments.

Proficient in Tier 4 Final Large Boar Marine and Industrial applications.

Personal/Professional References

ERROL PINTO 

CONSULTANT AND TECHNICAL TRAINER AT CATERPILLAR INC. 

972.953.7675

JOSHUA ANDERSON USACE
SENIOR POWER PLANT MECHANIC FOR BEAVER DAM, ARKANSAS.
501.340.1396 WORK
509.420.0386 CELL


MICHAEL STUMPO
ELECTRIC POWER AND MARINE POWER SALES REP.
HATHORNE POWER SYSTEMS, SAN DIEGO CALIFORNIA.
858.688.7034


JOSHUA BAKER
LIC. USCG. CAPTAIN FOR GALLIANO TUGS SERVICE
702.338.2927

Languages

English
Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Service Training Consultant

Caterpillar Inc
09.2023 - Current

Technical Trainer Instructor

Holt Cat
09.2022 - 09.2023

Marine, EPG, Oil and Gas Field Service Tech

Holt Power Systems 1319 S.P.I.D Corpus Christi TX
07.2019 - 09.2022

EPG/Marine Field Service Technician/Truck Mechanic

Hawthorne Power Systems
10.2006 - 07.2019

Mechanic/Welder

Valley Power Systems
01.2004 - 09.2006

GED -

Delano High School
09.1985 - 06.1989

Certificate of Completion - G3600 A4 Gas Engine Performance

Caterpillar Inc.

Certification of Completion - CIAP Instructor Training

CATERPILLAR INC

Certificate of Completion - CEP II

Holt Cat Protech

Certificate of Completion - Marine Installation And Diagnostics

Caterpillar Global Dealer Learning

For Internal OATS Certificate of Completion - Caterpillar Electric Power I

Holt CAT/Protech Service Training

Certificate of Completion - Marine Engine Systems Troubleshooting ILT

Caterpillar Global Learning

Certificate of Completion - C175 Engine Training

Caterpillar Global Dealer Learning

Certificate of Completion - Electronics Troubleshooting

Holt CAT/Protech Service Training

Certificate of Completion - D3600/C280 Master Mechanic ILT

Caterpillar Global Dealer Learning

Certificate of Completion - Applied Failure Analysis

Hawthorne Power Systems

Certificate of Completion - G3600 Master Mechanic ILT

Louisiana Machinery