Experienced recruiter and community engagement professional focused on sourcing and supporting diverse individuals while advancing inclusive, well-organized programs that expand access to education and training.
Overview
13
13
years of professional experience
Work History
Talent Acquisition Associate
Critical Mass
Chicago, IL (Remote)
08.2022 - Current
Led full-cycle recruitment and engagement, partnering cross-functionally to deliver a high-quality, people-centered experience across early-career, university, and community pipelines
Sourced, engaged, and presented qualified candidates or participants to internal stakeholders and hiring teams
Managed tracking systems (ATS/CRM), maintaining accurate postings, records, and engagement data
Oversaw external platforms and outreach tools to support visibility, alignment, and system integration
Served as a primary point of contact, providing clear pre- and post-engagement communication
Coordinated scheduling and logistics for interviews, meetings, trainings, and events
Assistant Director III
Nova Southeastern University
Fort Lauderdale, FL
06.2016 - 07.2022
Led recruitment and outreach initiatives to build brand awareness and drive engagement through digital marketing, social media, presentations, and events, resulting in a 17% increase in enrollment
Planned and executed end-to-end recruitment and engagement events (open houses, webinars, info sessions, conferences), collaborating cross-functionally and identifying new lead-generation opportunities
Analyzed recruitment and engagement pipelines using CRM reporting to track activity, optimize outreach strategies, and inform resource allocation and policy decisions
Admissions/Recruiting Officer
Strayer University
Suitland, MD
12.2014 - 05.2016
Managed end-to-end recruitment and onboarding processes, guiding prospective students or participants through applications, eligibility review, and enrollment using CRM systems; ranked #1 recruiter nationwide across campuses and trained as a military recruiter, adhering to strict protocols and compliance standards
Built and maintained strong relationships with prospective candidates, families, schools, community partners, and external stakeholders through multi-channel communication and in-person engagement
Analyzed recruitment and engagement data, audited records for compliance and accuracy, and coordinated recruitment programs (scholarships, admissions initiatives, exchange programs) to improve outreach effectiveness and outcome
Front Desk Supervisor
Kimpton Hotels
Alexandria, VA
06.2013 - 03.2016
Oversaw day-to-day front desk operations and staff coverage, supervising, training, and supporting team members to ensure smooth execution of services in a fast-paced environment
Delivered high-quality, people-centered service by managing guest interactions, resolving needs efficiently, handling transactions accurately, and communicating effectively across shifts and teams
Led by example by upholding company values, safety standards, and operational procedures while fostering a positive, professional, and collaborative work environment
Education
MBA - MARKETING
Strayer University
Suitland, MD
06.2017
Bachelor of Arts - Hospitality and Tourism Management