Experienced hotel sales professional with strengths in CRM management, banquet coordination, sales proposals, and account management. Skilled in building client relationships, quoting pricing, and supporting revenue forecasting for group and corporate business.
Overview
4
4
years of professional experience
Work History
Hotel Sales Manager
River City Casino & Hotel
St Louis, Missouri
06.2026 - Current
Supported casino hotel sales inquiries for River City Casino & Hotel groups.
Coordinated banquet room bookings and event details with guests and planners.
Managed client accounts to strengthen relationships and enhance retention. and relationships.
Delivered accurate pricing information to clients for services offered. and met with clients and hotel management to plan and organize functions.
Attended trade shows, community events and industry meetings to build and maintain rapport with competitor hotels, lead sources, clients and local community.
Coordinated with vendors to ensure product availability and competitive pricing.
Hotel Sales Manager
Doubletree By Hilton Hotel
Chesterfield, Missouri
10.2024 - 08.2026
Prepared sales proposals for corporate accounts and meeting space requests.
Managed client communication via phone, email, and follow-up scheduling to foster strong relationships and streamline the booking process.
Provided detailed pricing information to clients and met with clients and hotel management to plan and organize functions.
Coordinated banquet room bookings and event details with guests and planners.
Updated CRM records for leads, contacts, and group booking activity.
Generated reports of weekly, monthly, quarterly sales activity.
Analyzed financial data related to sales performance goals and objectives.
Business Office Manager
Brookdale Senior Living Inc.
Ballwin, Missouri
07.2022 - 02.2025
Managed resident billing, collections, and account accuracy for senior living community operations.
Coordinated payroll processing, timekeeping, and employee records for Brookdale senior living staff.
Administered accounts payable, invoices, and vendor payments using office systems.
Prepared monthly financial reports and cash reconciliations for community leadership.
Maintained employee records, including payroll, vacation time and benefits information.
Handled confidential company information in accordance with established protocols.
Assisted with HR activities such as recruitment, interviewing candidates and onboarding new hires.