Almudena Mindreau
Miami,FL
Summary
Hello, I am Almudena Sasha Mindreau, I came from Peru to live in the United States and I am looking for work. I am willing to continue learning more skills to improve my performance in the area of customer service and sales. I consider my level of English to be quite effective for being able to function in a conversation with clients and an empathetic personality to connect with them, I hope to be able to work together, thank you very much
Overview
4
4
years of professional experience
1
1
Language
Work History
Sales Assistant
Adecco Center
05.2019 - 03.2020
- Established rapport with customers using active listening and interpersonal skills.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Fielded customer questions to share information about products, availability, and pricing.
- Boosted store revenue through upselling and cross-selling techniques.
- Engaged in friendly conversation with customer to better uncover individual needs.
Waitress
El Mexicano Restaurants
10.2018 - 03.2019
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Hostess
The Onceava Cevicheria
01.2016 - 01.2017
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Exhibited strong organizational skills by maintaining accurate records of guest preferences and feedback to help inform future improvements in service quality.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
- Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Education
Makeup Artist - Makeup Career
All Skin By Solange
Surco , Lima Peru 01.2019
High School Diploma -
La Reparacion
Miraflores, Lima Peru12.2016
Skills
- Honest and Dependable
- Meeting Sales Goals
- Customer Needs Assessment
- Easy to resolve things fast
- Smart and intuitive
- Charismatic and easygoing with customers or clients
- proactive
Timeline
Sales Assistant
Adecco Center
05.2019 - 03.2020
Waitress
El Mexicano Restaurants
10.2018 - 03.2019
Hostess
The Onceava Cevicheria
01.2016 - 01.2017
Makeup Artist - Makeup Career
All Skin By Solange
High School Diploma -
La Reparacion