Breanna Lewis
Dayton,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Medical Assistant
Houston Cardiovascular Institute
07.2023 - Current
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Oriented and trained new staff on proper procedures and policies.
Surgery Scheduler
Alate Health Vascular and Interventional Radiology
06.2021 - 06.2023
- Explained procedure and testing required prior to procedure to the patient in the office
- Arranged pre-operative and post-operative appointments for surgical patients.
- Obtained required records and results from referring physicians office
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Answered multi-line phone and routed calls to appropriate staff
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Managed employee schedules
- Managed daily time sheets for staff
Medical Assistant
MD West ONE Orthopedics
06.2020 - 06.2021
- Performed in-office procedures
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Taught patients about medications, procedures, and care plan instructions.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
ER Unit Secretary
Huntsville Memorial Hospital
11.2018 - 06.2020
- Completed and filed financial documentation for accounting purposes
- Streamlined operations to improve efficiency
- Completed skilled administrative work to support all office staff and operational requirements
- Coordinated front office duties, including customer service, patient scheduling and billing
- Kept detailed records of office inventories and placed orders for more supplies
- Organized paperwork such as charts and reports for office and patient needs
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Carried out front office duties utilizing data entry skills in framework of medical database
- Enhanced office efficiency by handling 100+ callers per day
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Initiated and completed transfers for patients to a higher level of care
- Communicated with outside agencies such as, fire, EMS, and Air rescue while facilitating the transfers of critical patients.
ER Technician
Huntsville Memorial Hospital
11.2018 - 06.2020
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Quickly responded to codes and cardiac monitor alarms.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Provided triage, first-aid and referral to outside medical providers during workplace injury or medical emergency.
- Assisted in preparation and maintenance of patient charts, documenting all care given.
- Administered medications and injections as directed by healthcare professionals.
EMS Dispatch Supervisor
Tac Med EMS
01.2017 - 09.2018
- Supervised team of 20 employees and provided training focused on maximizing overall performance.
- Managed 20 dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments
- Enhanced productivity by guaranteeing timely emergency response with no service delivery issues
- Cultivated client rapport by interfacing with callers to aid with medical emergencies
- Relayed latest information to first responders via electronic means, telephone calls and radio responses
- Routed calls to police, fire and ambulance service to meet individual call needs
- Answered calls from automatic routing system and took basic information from callers.
Phlebotomy
EMT-B, Tac Med EMS
01.2016 - 09.2018
- Collected basic samples such as blood, urine and stool, labeling specimens properly and transferring to laboratory for testing
- Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines
- Applied orthopedic devices like traction and OCL splints
- Safely transported patients by wheelchair, stretcher or bed to other units
- Assisted with resuscitation, CPR and emergency airway procedures
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records
- Inserted peripheral IVs
- Utilized hospital beds and wheelchairs to transport patients throughout hospital
- Assisted doctors with examinations of patients by taking vital signs, including blood pressure, height, weight and drawing blood
- Worked with nurses to assess patients and prepare for tests and procedures
- Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response
- Continuously monitored patients and reported changes to head nurses and physicians
- Measured and fit crutches and canes, instructing patients on proper use of support devices
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care
- Quickly responded to codes and cardiac monitor alarms
- Decontaminated and sanitized all equipment, instruments and supplies
- Liaised between nurses, physicians, patients, and visitors
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems
- Facilitated transfer of patients throughout medical facility and between departments., Executed emergency diagnostic procedures to treat patients, including stomach suction, airway management and heart monitoring
- Conducted equipment and vehicle checks to maintain continuous and safe operation
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory
- Communicated with lucid patients to gather incident and medical history information
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care
- Administered tests and medication to stabilize patients in field or in transit
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations
- Removed victims from vehicles or scene of accident or catastrophe and assisted in transfer to receiving facilities
- Responded to emergencies by choosing route, observing traffic conditions and avoiding dangerous situations by maintaining communications with dispatcher
- Participated in community programs to maintain company image and establish strong community relations
- Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons
- Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures
- Leveraged defibrillator, oxygen, suction devices, CPR and other procedures and medications to provide advanced medical care
- Administered basic life and advanced life support to patients at scene, en route to hospital and pre- hospital settings.
EMT-B
Tac Med EMS
02.2014 - 10.2017
- Executed emergency diagnostic procedures to treat patients, including stomach suction, airway management and heart monitoring
- Conducted equipment and vehicle checks to maintain continuous and safe operation
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care
- Administered tests and medication to stabilize patients in field or in transit
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations
- Removed victims from vehicles or scene of accident or catastrophe and assisted in transfer to receiving facilities
- Responded to emergencies by choosing route, observing traffic conditions and avoiding dangerous situations by maintaining communications with dispatcher.
Office Manager
Johns Appliance Service Inc
10.2008 - 01.2014
- Processed payments and documented account changes for financial accuracy and transparency
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
- Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Organized, stored and retrieved files to enhance daily operations and support customer needs
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
- Managed multi-line telephone system and greeted claimants during office visits
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Education
Certification in Emergency Medical Services -
South Plains College
Levelland, TXCertification in Emergency Medical Services -
Northeast Community College
Norfolk, NEHigh School Diploma -
High School Diploma
2006
Skills
- Priority Management
- Training and Development
- Key Performance Indicators (KPIs)
- Department Organization
- Clinical Applications
- Direct Patient Care
- Clerical Support
- Assess Patient Needs
- Medication Assistance
- Medical Assistance
- Patient Flow
Certification
CPR Certification
September 2020 to September 2022
BLS Certification
EMT License
Assessments
Administrative assistant/receptionist — Proficient
January 2022
Timeline
Medical Assistant
Houston Cardiovascular Institute
07.2023 - Current
Surgery Scheduler
Alate Health Vascular and Interventional Radiology
06.2021 - 06.2023
Medical Assistant
MD West ONE Orthopedics
06.2020 - 06.2021
ER Unit Secretary
Huntsville Memorial Hospital
11.2018 - 06.2020
ER Technician
Huntsville Memorial Hospital
11.2018 - 06.2020
EMS Dispatch Supervisor
Tac Med EMS
01.2017 - 09.2018
Phlebotomy
EMT-B, Tac Med EMS
01.2016 - 09.2018
EMT-B
Tac Med EMS
02.2014 - 10.2017
Office Manager
Johns Appliance Service Inc
10.2008 - 01.2014
Certification in Emergency Medical Services -
South Plains College
Certification in Emergency Medical Services -
Northeast Community College
High School Diploma -
High School Diploma
CPR Certification
September 2020 to September 2022
BLS Certification
EMT License
Assessments
Administrative assistant/receptionist — Proficient
January 2022
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