Compassionate and energetic professional with a track record of providing excellent customer service desiring to contribute to day-to-day operations within a dynamic healthcare organization.
Proficiencies: MS Excel; MS Word; MS PowerPoint; Typing Speed: 30 WPM
Skills: Dependable; Trustworthy; Willing to learn new things; Customer Service oriented; Able to work independently
Honors/Awards: Ultimate Medical Academy Dean's List, Ultimate Medical Academy Honor Roll Willing to relocate: Anywhere
Overview
9
9
years of professional experience
1
1
Certification
Work History
Telecommunications Technician
UNC Health
Rocky Mount, NC
07.2023 - Current
84 hours biweekly
Assist patients, Doctors, visitors, and employees with contacting to the right people throughout the day.
Call codes throughout the hospital.
Dispatch security to all calls.
Use Microsoft, excel, dispatch system, and incoming call system.
Billing Coordinator
VENTRA Health
Dallas, TX
07.2022 - 09.2023
40hrs weekly
Work in the accounts payable department of a company, where I oversee the entire billing process. This includes invoicing customers and clients, tracking and collecting payments, and ensuring that all invoices are error-free and paid in full.
Field Officer Supervisor
Allied Universal
Kinston, NC
09.2020 - 05.2022
40+ hours weekly
Train security officers in proper security measures.
Performing site inspections and equipment inspections to confirm that grounds and gear are all up to safety standards without the need for repair.
Providing customer service to customers or guest that may require assistance.
Correctional Officer
Nash Correctional Institution
Nashville, NC
06.2019 - 06.2020
88 hours biweekly
Enforce rules and keep order within prison.
Supervise activities of inmates.
Conducted searches for contraband items.
Aid in rehabilitation and counseling of offenders.
Patient Care Technician
DaVita
Rocky Mount, NC
07.2018 - 03.2019
40 hours weekly
Check patient pulse, temperature, and respirations.
Collected blood specimen using venous and micro techniques.
Verified specimen collections information in laboratory information system.
Communicated with patients and staff to provide information regarding status of orders
Patient Care Technician
Fresenius Medical Care
Rocky Mount, NC
09.2016 - 07.2018
40+ hours weekly
Check patient pulse, temperature, and respirations.
Collected blood specimen using venous and micro techniques.
Verified specimen collections information in laboratory information system.
Communicated with patients and staff to provide information regarding status of orders.
Education
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
Tampa, FL
05.2022
Skills
Security
Posting Payments
HIPAA
HCPCS
Leadership
Co-Insurance
Co-Pay
Supervising experience
Front Office Operations
Medical Terminology
Manufacturing
Customer service
CMS 1500
Medical coding
Workers Compensation
Managed Care (HMO
Collections
Medical Office Procedures
CMS 1450 (UB-04)
Specimen collection / processing
Anatomy & Physiology
PPO
Insurance Verification
Revenue Cycle Management
ICD coding
Typing
Scheduling
Driving
HIPAA Compliance
Third Party Payers
Medical terminology
Electronic Health Records (EHR)
Front desk
Deductibles
ICD-10-CM
Microsoft Access
Accounts Receivable
Medical administrative support
EOBs
Electronic Medical Records (EMR)
Government (Medicare & Medicaid)
Windows
Medical records
Clerical experience
And POS)
ICD-10
Medical Billing
Insurance Claim Processing
Medical Coding (ICD-9-CM
CPT)
Cash register
Certification
First Aid Certification
Driver's License
Certified Phlebotomy Technician
December 2023 to December 2025