Alnita A Johnson
Corpus Christi,Texas
Summary
To pursue a career where I can utilize my experience as an Office System Technology/ Medical Coder with superior attention to detail and skills in evaluating and correcting health records. Excellent work ethic and exemplary time management skills over a period of 8 yrs plus in the medical Industry.
Overview
12
12
years of professional experience
Work History
Scheduler Coordinator - Star Health
Centene
Corpus Christi, TX
11.2023 - Current
- Work with Level 1 and Foster Kids
- Consistent phone details managing outbound and inbound calls, mostly an outbound facility
- Schedulers place outbound calls to members and schedule our members for their Assessments that the member may be due for
- Schedulers will receive incoming calls with the potential to be placed on an active queue line (individual averages 30 plus calls)
- Schedulers must keep up with email communication throughout the day as well as to be able to handle a caseload of members and SCs nurses
calendars - Very fast paced and dual screens utilized; multitasking is a must
- Schedulers must keep up with email communication
Reimbursement Intake Specialist/Benefit Verification Specialist
Aerotek
San Antonio, Texas
12.2021 - 02.2022
- Is a remote position that will receive inbound and place outbound calls
regarding Medical/ and pharmacy benefit investigation - Employee will utilize data from the Medea transaction
to complete a medical benefit investigation - This process involves calling on a specific payers to gain
the necessary missing data to finalize the benefit
investigation - Once the data is obtained from the payer, the
Reimbursement Specialist will enter the data into the
Connect (internal portal) - The Reimbursement Specialist may also complete other
documentation as required for daily reporting and
performance measurement activities.
Healthcare Intake Specialist
Aston Carter
San Antonio, Texas
05.2021 - 09.2021
- Analyze and prioritize orders based on initial
assessment of documentation and customer outreach
,Verify third party payor benefits and eligibility (online
or telephonically Review and payer specific
requirements and coverage criteria to determine
required documents and accurate billing criteria - Conduct in Dept. review of clinical documentation (
medical records, prescriptions, OP Notes, H&P) based
on billing criteria. - Call customer or field personnel to obtain the missing documentation required for billing. Provides a high
level of customer service in a competitive market. - Requires repetitive keyboarding over 95% of the time and phone usage 60% of the time.
Medical Records Specialist
South Texas Radiology Imaging Center (STRIC)
San Antonio, Texas
10.2018 - 02.2021
- Answering phones, creating manual or digital tracking
logs using information systems: creating work orders;
printing films and burning CD's; medical terminology
knowledge, experience in an office setting; great
customer service and great work history - Scanned documents into electronic health record system according to established procedures.
- Processed requests for copies of patient medical files within designated timeframes.
- Managed release of information requests and identified requestors as patient, relation or provider.
- Purged outdated files.
- Collected, filed, scanned, and retrieved confidential patient information.
- Handled incoming calls and directed callers to appropriate department or employee.
- Tracked and processed release of information requests.
Billing Coordinator
Emcare Inc
San Antonio, TX
08.2013 - 12.2016
- Ensures the proper preparation and accountability of
the Emergency Department charts for the - Emergency Department physician billing
Obtains a copy of current Emergency Department log
on a daily basis - Identifies and marks log /track sheets of hospital
admittance, outpatient services, direct admits - Submits billing information, counts records to ensure
reconciliation with the Emergency Dept - Log, and submit trauma patient billing
- Answer phone calls and handle inquiries
- Collects previous day's patient charts, sorting in date
and time order - Reconciles missing or suspended list with required lag
time - Collects critical care charges of procedures, such as
procedures performed in - ICU/hospital and obtains/pulls charts, demographic,
and insurance information - Maintains copy of billing information
- Other duties as assigned
Education
St. Phillips College -
St. Phillips College
01.2010
Del Mar College -
Del Mar College
01.1995
High School -
Premont High School
01.1993
Skills
- DEXA/ Calcium Scoring
- EMR Systems
- Medical Terminology
- Medical Records
- Hospital Experience
- HPF
- Account Tracker
- Office duties
- EMR
- Medical Billing/ Coding
- Amysis
- Click
- TruCare
Certifications
Medical Billing/ Coding
Certificate 2019
Timeline
Scheduler Coordinator - Star Health
Centene
11.2023 - Current
Reimbursement Intake Specialist/Benefit Verification Specialist
Aerotek
12.2021 - 02.2022
Healthcare Intake Specialist
Aston Carter
05.2021 - 09.2021
Medical Records Specialist
South Texas Radiology Imaging Center (STRIC)
10.2018 - 02.2021
Billing Coordinator
Emcare Inc
08.2013 - 12.2016
St. Phillips College -
St. Phillips College
Del Mar College -
Del Mar College
High School -
Premont High School