Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alohilani Kalama

Olympia,WA

Summary

Dynamic Human Resources Administrative Assistant with proven expertise at Nisqually Red Wind Casino in streamlining operations and maintaining confidentiality. Skilled in Microsoft Excel and relationship building, I excel at enhancing team collaboration and delivering exceptional customer service, contributing to a positive workplace environment and improved efficiency.

Overview

3
3
years of professional experience

Work History

Human Resources Administrative Assistant

Nisqually Red Wind Casino
10.2024 - Current
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Provided ongoing administrative support to the HR department by coordinating meetings, preparing documentation, and maintaining organized filing systems.
  • Streamlined HR operations by effectively managing personnel records and maintaining confidentiality.
  • Answered and redirected incoming phone calls for office.

Barista

Camas Coffee House
05.2023 - 09.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Gift Shop Clerk

Nisqually Red Wind Casino
02.2024 - 04.2024
    • Implemented creative marketing strategies to drive interest in seasonal or promotional items among potential customers.
    • Performed cash, card, and check transactions to complete customer purchases.
    • Handled incoming shipments, unpacking merchandise and restocking shelves as needed.

Gift Shop Clerk

Nisqually Red Wind Casino
09.2022 - 02.2023
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Worked with floor team and supervisors to meet wide range of customer and team member needs.
  • Used POS system to enter orders, process payments and issue receipts.

Education

High School Diploma -

New Market Skills Center
7299 New Market St SW, Tumwater, WA 98501
06-2022

Skills

  • Administrative skills
  • Maintaining files
  • Teaching
  • Team player
  • Customer service
  • Active listening
  • Microsoft Excel
  • Relationship building
  • Order processing
  • Patience and empathy
  • Attention to detail

Timeline

Human Resources Administrative Assistant

Nisqually Red Wind Casino
10.2024 - Current

Gift Shop Clerk

Nisqually Red Wind Casino
02.2024 - 04.2024

Barista

Camas Coffee House
05.2023 - 09.2024

Gift Shop Clerk

Nisqually Red Wind Casino
09.2022 - 02.2023

High School Diploma -

New Market Skills Center

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