ALOIS HERMIDA
East Rockaway
Summary
Enthusiastic and reliable professional with experience in pharmaceutical mixing, customer service, inventory-related tasks, and fast-paced work environments. Organized, detail-oriented, dependable, and committed to following established procedures, maintaining safe and clean work areas, and working effectively as part of a team.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Mixing
Epic Pharma
07.2025 - Current
- Mixing and handling materials according to established procedures and workplace requirements.
- Following established procedures carefully to support consistent and accurate mixing operations.
- Maintaining a clean, organized, and safe work area throughout daily operations.
- Following company procedures and workplace requirements while working effectively as part of a team.
- Handling materials responsibly and maintaining attention to detail during mixing activities.
Store Associate
Lidl
01.2023 - 01.2025
- Assisted customers with questions and provided friendly, professional service.
- Stocked merchandise and maintained organized, clean, and well-presented store areas.
- Handled inventory and merchandise carefully while following store procedures.
- Worked efficiently in a fast-paced retail environment and supported team operations.
- Followed company policies, safety procedures, and workplace requirements.
- Supported daily store operations and helped maintain product availability.
Customer Service Associate
Staples
10.2018 - 05.2023
- Handled merchandise with care and packed customer bags neatly.
- Maintained punctual and professional conduct.
- Delivered inventory reports to the supervisor in a timely fashion each week.
- Quickly and accurately processed transactions to help prevent long customer waits.
- Mentored junior cashiers and new employees.
- Maintained an energetic attitude and positive work ethic.
- Adhered to store policies, rules, and regulations.
Cashier
Dunkin Donuts
04.2016 - 09.2018
- Recorded and processed customer orders in an organized and accurate manner.
- Worked to ensure a positive and hassle-free customer experience.
- Delivered inventory reports to the supervisor in a timely fashion each week.
- Monitored and recorded refrigerated items ready for stocking accurately.
- Handled merchandise with care and packed customer bags neatly.
- Settled customer disputes in a professional and pleasant manner.
Education
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Nassau Community College
Garden City, NY06.2018
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Valley Stream North High School
Valley Stream, NY06.2016
Skills
Pharmaceutical Mixing & Material Handling
Standard Operating Procedures (SOP) Compliance
Workplace Safety & Cleanliness
Inventory Control & Stock Management
Quality & Attention to Detail
Customer Service & Professional Communication
Team Collaboration & Cross-Functional Support
Leadership & Employee Mentoring
Cash Handling & Transaction Processing
Time Management & Organization
Multitasking & Working Under Pressure
Problem Solving & Conflict Resolution
Reliability, Punctuality & Strong Work Ethic
Adaptability & Fast-Paced Work Environments
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Mixing
Epic Pharma
07.2025 - Current
Store Associate
Lidl
01.2023 - 01.2025
Customer Service Associate
Staples
10.2018 - 05.2023
Cashier
Dunkin Donuts
04.2016 - 09.2018
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Valley Stream North High School
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Nassau Community College