Alok Banik
Tampa
Summary
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. An experienced store owner with a comprehensive background in retail management and customer service's. Skills encompass effective inventory control, staff supervision, and strategic planning for business growth. Notable achievements include improving operational efficiency and driving sales through innovative marketing strategies. Demonstrated ability to negotiate with vendors, manage finances, and maintain high standards of merchandising.
Overview
7
7
years of professional experience
Work History
Store Owner
Drive thru corner store
Tampa
01.2018 - Current
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Directed and managed employees to consistently meet performance targets.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Analyzed financial data to identify trends that could improve operational performance.
- Cultivated relationships with customers to promote repeat business.
- Executed performance reviews to encourage improved productivity for team members.
- Developed store policies and procedures to ensure customer satisfaction.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
Gas Station Manager
Sunoco Gas Station
Tampa
02.2024 - 03.2024
- Formed and sustained strategic relationships with clients.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Investigating any complaints from customers regarding pricing discrepancies or product quality issues.
- Monitoring gas prices to ensure they remain competitive in the market.
- Scheduling maintenance services for pumps and other equipment as needed.
Skills
- Financial analysis
- Inventory management
- Vendor negotiation
- Employee training
- Customer relationship management
- Performance management
- Sales analysis
- Data analysis
- Problem solving
Affiliations
- Father of 2 kids
- Business owner
- Husband
Accomplishments
- Have bachelors degree in Social Science from Dhaka college in Bangladesh
- Business owner within 4 years of coming to Florida
Languages
English
Professional
Bengali
Professional
Spanish
Limited
References
References available upon request.
Timeline
Gas Station Manager
Sunoco Gas Station
02.2024 - 03.2024
Store Owner
Drive thru corner store
01.2018 - Current
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