Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Aloma Siataga

Pago Pago

Summary

Results-oriented managerial professional with over 10 years of experience in project management and team leadership. Proven ability to prioritize tasks and meet deadlines while delivering exceptional support to staff and clients. Strong communication and computer skills enhance collaboration and efficiency in diverse environments. Seeking opportunities for increased responsibility and leadership.

Overview

20
20
years of professional experience

Work History

Petroleum Supply Specialist

United States Army Reserve
01.2012 - 01.2017
  • Handled and transported fuel to vehicles and aircraft.
  • Maintained accurate records of petroleum transactions, tracking volumes received, distributed, and consumed for financial reporting purposes.
  • Assembled refueling systems and equipment and performed quality assurance.
  • Tested fuel products and handled hazardous materials.
  • Supervised reception, storage and shipping of fuel.
  • Conducted regular audits of petroleum storage facilities, ensuring compliance with safety regulations and environmental standards.

Operations & Training Manager

United States Army - Active Duty
08.2004 - 12.2011
  • Maintained detailed records of employee progress throughout the entirety of their respective training journeys.
  • Evaluated the success of training programs through various metrics, making adjustments as necessary to optimize results.
  • Enhanced company-wide safety standards through thorough reviews of procedures and regular refresher courses.
  • Optimized scheduling processes to minimize downtime during critical operational periods while still ensuring access to essential trainings.
  • Promoted knowledge-sharing practices within teams, encouraging employees to contribute their expertise for collective growth.

Customer Support - Manager

Tully-Whir Company
01.1997 - 07.2004
  • Managed a team of customer support representatives, providing ongoing training and development opportunities.
  • Streamlined the customer support process for faster resolution times and improved customer experience.
  • Established a positive work environment for the support team, fostering open communication channels and boosting employee morale.
  • Implemented knowledge management systems that enabled representatives to quickly access information needed to resolve customer issues effectively.
  • Identified call trends to improve efficiency, reduce problem calls and suggest solutions to upper management.

Education

Associate of Arts - International Business Management

Remington College
Honolulu, HI
02-2014

Skills

    Effective organization

    Client relationship management

    Technical proficiency

    Data entry expertise

    Document processing

    Filing techniques

    Numeric data entry

Languages

English
Bilingual or Proficient (C2)
Samoan
Bilingual or Proficient (C2)

Timeline

Petroleum Supply Specialist

United States Army Reserve
01.2012 - 01.2017

Operations & Training Manager

United States Army - Active Duty
08.2004 - 12.2011

Customer Support - Manager

Tully-Whir Company
01.1997 - 07.2004

Associate of Arts - International Business Management

Remington College

Similar Profiles

CREATE PROFILE
Aloma Siataga