Summary
Overview
Work History
Education
Skills
Timeline
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Alona Dykstra-Culver

Byron,NY

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data-Entry Clerk position. Ready to help team achieve company goals.

Overview

21
21
years of professional experience

Work History

Operations Manager

Loni's
01.2014 - Current
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Increased profit by streamlining operations.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Environmental Service Cleaner

The Employment Store
01.2013 - 06.2013
  • Cleaned hospital rooms and common areas
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.

Line Worker

Barilla
01.2014 - 01.2014
  • Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Ensured consistent product quality through rigorous quality control checks and adherence to company standards.
  • Supported production needs by performing routine tasks using standard procedures and equipment.

Operations Manager

Scentsy
01.2013 - 01.2014
  • Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
  • Met customers in homes and businesses to discuss and demonstrate products.

Turbo Tax Tech Support

Southerland Global Services
10.2003 - 04.2004
  • Answering phone questions for Turbo Tax Software Program in timely manner
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

Nail Tech License -

Continental School Of Beauty
Rochester
03.2017

High School Diploma -

Byron Bergen Central School
Bergen, NY
06.1999

Skills

  • Shipping and Receiving
  • Inventory Control
  • Safety Compliance
  • Networking
  • Facebook
  • Help Desk
  • Troubleshooting
  • Desktop Support
  • Attention to Detail
  • Friendly, Positive Attitude
  • Data Entry

Timeline

Operations Manager

Loni's
01.2014 - Current

Line Worker

Barilla
01.2014 - 01.2014

Environmental Service Cleaner

The Employment Store
01.2013 - 06.2013

Operations Manager

Scentsy
01.2013 - 01.2014

Turbo Tax Tech Support

Southerland Global Services
10.2003 - 04.2004

Nail Tech License -

Continental School Of Beauty

High School Diploma -

Byron Bergen Central School

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Alona Dykstra-Culver