Alonda Atwood
Austin,TX
Summary
Motivated self starter with excellent leadership, project management and problem-solving abilities developed with over 20 years of progressive experience. Well-versed in most areas of fast-paced environment and successful at adapting quickly to changing business demands. Diligent resource coordinator successful in accomplishing daily needs and exceeding performance targets.
Overview
21
21
years of professional experience
Work History
Real Estate Agent /Notary Signing Agent
Elevate Apartment Locators LLC/ Elite Notary ATX
Austin, TX
07.2022 - Current
- Ensured all transactions followed state laws regarding real estate practices.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Responded promptly to client inquiries via phone or email.
- Maintained updated knowledge of local real estate markets.
- Provided a secure environment for document signings.
- Maintained records of all notarial acts performed.
- Attested to the authenticity of signatures on official documents.
- Checked customer ID documents for completeness and accuracy prior to notarizing them.
- Reviewed all signed documentation before submitting it to relevant authorities.
Inventory, Payoffs, Accounting
Capitol Chevrolet
Austin, TX
10.2021 - 06.2023
- Generated, mailed and monitored invoices.
- Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
- Evaluated open accounts to look for past-due balances and pursue collection strategies.
- Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
- Routinely contacted account holders with balances over 30days past due to resolve delinquencies.
- Coordinated inventory, stocking and ordering.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
- Maintained positive relationships with clients to meet deadlines for service delivery.
- Managed performance issues with delivery team members.
- Coordinated with customers to plan efficient or special deliveries.
- Monitored staff and organization of delivery department.
- Coached delivery teams to take accountability for delivery, risk and issue management.
Real Estate Agent
Redfin
Austin, TX
11.2021 - 06.2022
- Showed residential properties and explained features, value and benefits of available homes.
- Managed sales pipeline by actively following up with prospects and hot leads.
- Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
- Advised prospective clients on current market activities and optimal buying or selling choices.
- Planned and coordinated open house events to move properties.
Internet Sales Representative
Capitol Chevrolet
Austin, TX
08.2020 - 10.2021
- Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
- Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
- Exercised proper qualification skills to convert leads in to genuine sales opportunities.
- Prospected and developed existing leads through telephone, e-mail and postal mail to generate new customer opportunities.
Delivery Manager/Co-Owner
Atwood Delivery
Austin, TX
01.2012 - 03.2019
- Maintained positive relationships with clients to meet deadlines for service delivery.
- Managed performance issues with delivery team members.
- Coordinated with customers to plan efficient or special deliveries.
- Monitored staff and organization of delivery department.
- Coached delivery teams to take accountability for delivery, risk and issue management.
- Coordinated road crew logistics, including scheduling and mileage.
Real Estate Agent/Sales Manager
WTA
Austin, Texas
03.2005 - 01.2019
- Designed and implemented training programs for new hires and existing staff to promote consistency and quality across sales activities.
- Conducted meetings to review progress towards sales goals and introduce new leads or sales strategies.
- Established and goals for sales agents and provided guidance on meeting individual objectives.
- Supported sales team members to drive growth and development.
- Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
- Contacted customers via phone and email to explore connections, offer services and cement relationships.
- Established sales goals and strategies that contributed to increased growth in sales and profitability.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Employed cold calling, prospecting and networking to land new customers and penetrate new markets.
- Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
Owner/Administrator
Helping Hands Home Care
Austin, TX
04.2004 - 06.2006
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Developed business and marketing plans and prepared monthly financial reports.
- Set pricing structures according to market analytics and emerging trends.
- Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
- Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Led startup and creation of operational procedures and workflow planning.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Interviewed, trained and supervised employees.
Education
Real Estate
Austin Community College
Austin, TX03.2005
Medical Assistant -
Southern Careers Institute Inc
Austin, TX06.1997
Some College (No Degree) - Accounting
Udemy
Austin, TXNursing
Austin Community College
Austin, TXSkills
- Negotiations expert
- Lead follow up
- Accredited Short Sale and Foreclosure Resource
- Experienced buyers' agent
- Problem-Solving
- Time Management
- Financial Reporting
- Inventory Accounts Reconciliation
- Employee Supervision
- Financial Operations Oversight
- Policy and Program Development
- Verbal and Written Communication
- Employee Performance Evaluations
- Process Implementation
- Employee Training Program
- Employee Work Scheduling
- HIPAA Guidelines
Timeline
Real Estate Agent /Notary Signing Agent
Elevate Apartment Locators LLC/ Elite Notary ATX
07.2022 - Current
Real Estate Agent
Redfin
11.2021 - 06.2022
Inventory, Payoffs, Accounting
Capitol Chevrolet
10.2021 - 06.2023
Internet Sales Representative
Capitol Chevrolet
08.2020 - 10.2021
Delivery Manager/Co-Owner
Atwood Delivery
01.2012 - 03.2019
Real Estate Agent/Sales Manager
WTA
03.2005 - 01.2019
Owner/Administrator
Helping Hands Home Care
04.2004 - 06.2006
Real Estate
Austin Community College
Medical Assistant -
Southern Careers Institute Inc
Some College (No Degree) - Accounting
Udemy
Nursing
Austin Community College
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