Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alonda Atwood

Austin,TX

Summary

Motivated self starter with excellent leadership, project management and problem-solving abilities developed with over 20 years of progressive experience. Well-versed in most areas of fast-paced environment and successful at adapting quickly to changing business demands. Diligent resource coordinator successful in accomplishing daily needs and exceeding performance targets.

Overview

21
21
years of professional experience

Work History

Real Estate Agent /Notary Signing Agent

Elevate Apartment Locators LLC/ Elite Notary ATX
Austin, TX
07.2022 - Current

  • Ensured all transactions followed state laws regarding real estate practices.
  • Managed marketing strategies for properties including advertising campaigns and open houses.
  • Generated leads through networking activities such as cold calls and referrals from past clients.
  • Responded promptly to client inquiries via phone or email.
  • Maintained updated knowledge of local real estate markets.
  • Provided a secure environment for document signings.
  • Maintained records of all notarial acts performed.
  • Attested to the authenticity of signatures on official documents.
  • Checked customer ID documents for completeness and accuracy prior to notarizing them.
  • Reviewed all signed documentation before submitting it to relevant authorities.

Inventory, Payoffs, Accounting

Capitol Chevrolet
Austin, TX
10.2021 - 06.2023
  • Generated, mailed and monitored invoices.
  • Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
  • Evaluated open accounts to look for past-due balances and pursue collection strategies.
  • Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
  • Routinely contacted account holders with balances over 30days past due to resolve delinquencies.
  • Coordinated inventory, stocking and ordering.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Monitored stocking areas to adjust volumes and storage requirements driven by production activity.
  • Maintained positive relationships with clients to meet deadlines for service delivery.
  • Managed performance issues with delivery team members.
  • Coordinated with customers to plan efficient or special deliveries.
  • Monitored staff and organization of delivery department.
  • Coached delivery teams to take accountability for delivery, risk and issue management.

Real Estate Agent

Redfin
Austin, TX
11.2021 - 06.2022
  • Showed residential properties and explained features, value and benefits of available homes.
  • Managed sales pipeline by actively following up with prospects and hot leads.
  • Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.
  • Advised prospective clients on current market activities and optimal buying or selling choices.
  • Planned and coordinated open house events to move properties.

Internet Sales Representative

Capitol Chevrolet
Austin, TX
08.2020 - 10.2021
  • Managed internet e-mail leads, calls and text messages and remained available to respond to inquiries professionally.
  • Built strong rapport with customers and maintained meaningful contact after sale to encourage future business.
  • Exercised proper qualification skills to convert leads in to genuine sales opportunities.
  • Prospected and developed existing leads through telephone, e-mail and postal mail to generate new customer opportunities.

Delivery Manager/Co-Owner

Atwood Delivery
Austin, TX
01.2012 - 03.2019
  • Maintained positive relationships with clients to meet deadlines for service delivery.
  • Managed performance issues with delivery team members.
  • Coordinated with customers to plan efficient or special deliveries.
  • Monitored staff and organization of delivery department.
  • Coached delivery teams to take accountability for delivery, risk and issue management.
  • Coordinated road crew logistics, including scheduling and mileage.

Real Estate Agent/Sales Manager

WTA
Austin, Texas
03.2005 - 01.2019
  • Designed and implemented training programs for new hires and existing staff to promote consistency and quality across sales activities.
  • Conducted meetings to review progress towards sales goals and introduce new leads or sales strategies.
  • Established and goals for sales agents and provided guidance on meeting individual objectives.
  • Supported sales team members to drive growth and development.
  • Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
  • Contacted customers via phone and email to explore connections, offer services and cement relationships.
  • Established sales goals and strategies that contributed to increased growth in sales and profitability.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Employed cold calling, prospecting and networking to land new customers and penetrate new markets.
  • Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.

Owner/Administrator

Helping Hands Home Care
Austin, TX
04.2004 - 06.2006
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Set pricing structures according to market analytics and emerging trends.
  • Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
  • Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Led startup and creation of operational procedures and workflow planning.
  • Analyzed client business needs and assisted in determining appropriate resources and strategies.
  • Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
  • Interviewed, trained and supervised employees.

Education

Real Estate

Austin Community College
Austin, TX
03.2005

Medical Assistant -

Southern Careers Institute Inc
Austin, TX
06.1997

Some College (No Degree) - Accounting

Udemy
Austin, TX

Nursing

Austin Community College
Austin, TX

Skills

  • Negotiations expert
  • Lead follow up
  • Accredited Short Sale and Foreclosure Resource
  • Experienced buyers' agent
  • Problem-Solving
  • Time Management
  • Financial Reporting
  • Inventory Accounts Reconciliation
  • Employee Supervision
  • Financial Operations Oversight
  • Policy and Program Development
  • Verbal and Written Communication
  • Employee Performance Evaluations
  • Process Implementation
  • Employee Training Program
  • Employee Work Scheduling
  • HIPAA Guidelines

Timeline

Real Estate Agent /Notary Signing Agent

Elevate Apartment Locators LLC/ Elite Notary ATX
07.2022 - Current

Real Estate Agent

Redfin
11.2021 - 06.2022

Inventory, Payoffs, Accounting

Capitol Chevrolet
10.2021 - 06.2023

Internet Sales Representative

Capitol Chevrolet
08.2020 - 10.2021

Delivery Manager/Co-Owner

Atwood Delivery
01.2012 - 03.2019

Real Estate Agent/Sales Manager

WTA
03.2005 - 01.2019

Owner/Administrator

Helping Hands Home Care
04.2004 - 06.2006

Real Estate

Austin Community College

Medical Assistant -

Southern Careers Institute Inc

Some College (No Degree) - Accounting

Udemy

Nursing

Austin Community College

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Alonda Atwood