ALONDO SOWELL
Killeen
Summary
Dynamic Senior Operations Manager with the US Army, adept at leading 24/7 transportation and fleet operations. Achieved 95% fleet readiness while mentoring a large workforce. Expert in Lean Six Sigma and cross-functional collaboration, driving significant cost avoidance and operational improvements through strategic process enhancements and effective team leadership.
Overview
19
19
years of professional experience
Work History
Senior Operations Manager – Transportation & Fleet Operations
US Army
Various Locations
02.2006 - 01.2025
- Directed enterprise-level fleet and transportation operations supporting hundreds of vehicles and thousands of end users across sustained 24/7 operations.
- Led night-shift and on-call operations, ensuring vehicle cleanliness, readiness, charging status, and availability to meet daily operational deadlines.
- Managed and motivated 200–500+ hourly and salaried employees, including supervisors and team leads, through coaching, performance feedback, and workforce development.
- Reviewed and approved timecards, schedules, leave requests, and shift coverage to maintain staffing balance.
- Conducted routine process audits to verify adherence to SOPs and identify opportunities for operational improvement.
- Utilized enterprise ERP systems, Transportation Management Systems (TMS), and fleet telematics platforms to monitor real-time fleet status, maintenance needs, and utilization metrics.
- Acted as escalation point for incidents, resolving vehicle, staffing, and process disruptions with minimal downtime.
- Collaborated cross-functionally with maintenance, engineering, safety, and leadership teams to resolve issues and improve performance.
- Applied Lean Six Sigma methodologies to streamline workflows, reduce response times, and improve fleet uptime.
- Managed multi-million-dollar fleet assets and vendor relationships while enforcing OSHA-aligned safety standards.
- Sustained 95%+ fleet operational readiness during continuous night operations
- Reduced incident recovery times by 30%+ through improved escalation and dispatch procedures
- Delivered multi-million-dollar cost avoidance through fleet utilization optimization and process improvements
- Built and mentored supervisors who advanced into senior leadership roles
Education
Master of Arts - Supply Chain Management
American Public University
Charles Town, WV02-2026
Master of Business Administration (MBA) - Government Contracting & Acquisition
American Public University
Charles Town, WV10-2025
Bachelor of Science - Transportation & Logistics Management
American Public University
Charles Town, WV12-2024
Skills
- Night Shift & 24/7 Operations Leadership
- Supply chain management
- Transportation management
- KPI tracking
- Workforce planning
- Operations management
- Fleet Readiness
- Charging & Cleanliness
- Real-Time Dispatch & Escalation
- Vehicle Telematics & Asset Tracking
- Hourly Workforce Leadership (200–500)
- Coaching & Performance Management
- Process Audits & Continuous Improvement
- Safety, Risk & Regulatory Compliance
- Cross-Functional Collaboration
- Vendor & Contract Oversight
- Lean Six Sigma Green Belt
- Certified Logistics Technician (CLT)
- Certified Logistics Associate (CLA)
- OSHA Safety
- ERP & Supply Chain Systems (SAP-equivalent)
- Transportation Management Systems (TMS)
- Fleet Telematics & Asset Tracking Platforms
- Windows & MacOS
- Microsoft Office
Certifications And Technical Skills
- Lean Six Sigma Green Belt
- Certified Logistics Technician (CLT)
- Certified Logistics Associate (CLA)
- Agile Project Manager Certification
- Certified Federal Contract Management Certification
- OSHA Safety
- ERP & Supply Chain Systems (SAP-equivalent)
- Transportation Management Systems (TMS)
- Fleet Telematics & Asset Tracking Platforms
- Windows & MacOS
- Microsoft Office
Willing To Work
Night Shift
Work Preference
On-site
Security Clearance
Active TS/SCI Clearance
Selected Achievements
- Sustained 95%+ fleet operational readiness during continuous night operations
- Reduced incident recovery times by 30%+ through improved escalation and dispatch procedures
- Delivered multi-million-dollar cost avoidance through fleet utilization optimization and process improvements
- Built and mentored supervisors who advanced into senior leadership roles
Target Role
Supervisor, Robotaxi Fleet Support (Night Shift)
Timeline
Senior Operations Manager – Transportation & Fleet Operations
US Army
02.2006 - 01.2025
Master of Arts - Supply Chain Management
American Public University
Master of Business Administration (MBA) - Government Contracting & Acquisition
American Public University
Bachelor of Science - Transportation & Logistics Management
American Public University