Summary
Overview
Work History
Education
Skills
Timeline
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Alondra Abrajan

Pocatello

Summary

Resourceful and dedicated professional with hands-on experience in customer service, hospitality, and facility operations. Known for a strong work ethic, positive attitude, and ability to thrive in fast-paced environments. Bilingual with exceptional communication skills and a passion for delivering excellent service.

Overview

10
10
years of professional experience

Work History

Custodian

Idaho Falls Arts Council
12.2018 - 05.2025
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Checked in and stocked inventory throughout facility.
  • Provided excellent customer service to building occupants while responding to their concerns about cleanliness or maintenance issues.
  • Demonstrated flexibility by adapting to changing priorities and taking on additional tasks as needed.
  • Prepared event spaces, including setup and breakdown of tables and seating

Junior Associate

Artitorium On Broadway
02.2020 - 02.2025
  • Delivered accurate reports on time to assist management in making informed decisions based on data analysis.
  • Maintained confidentiality while handling sensitive information related to client.
  • Developed a strong understanding of industry regulations to ensure compliance within daily operations.
  • Greeted customers entering store and responded promptly to customer needs. Managed front desk operations including admissions and customers inquiries.
  • Restocked supplies and assisted with upkeep of interactive exhibits


Hostess, Server, Assistant Manager

Ferraro's Italian Cuisine
07.2017 - 12.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Handled to-go orders including delivery

Cashier, Stock Assistant

Student's Cafe
11.2015 - 06.2016
  • Managed POS transactions and balanced daily cash summaries
  • Restocked merchandise and assisted in product display
  • supported onboarding and training of new team memebers

Education

Idaho Falls High School
Idaho Falls, ID

Skills

  • Bilingual: Fluent in English and Spanish
  • Multitasking & Time Management
  • Strong Work Ethic & Dependability
  • Fast Learner & Adaptable
  • Excellent Interpersonal Skills
  • Team Collaboration & Leadership
  • Customer Service Excellence
  • Attention to Detail

Timeline

Junior Associate

Artitorium On Broadway
02.2020 - 02.2025

Custodian

Idaho Falls Arts Council
12.2018 - 05.2025

Hostess, Server, Assistant Manager

Ferraro's Italian Cuisine
07.2017 - 12.2018

Cashier, Stock Assistant

Student's Cafe
11.2015 - 06.2016

Idaho Falls High School