Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Alondra Acevedo

Alondra Acevedo

Office Assistant
Stockton,CA

Summary

Dependable office assistant with competent experience in document filing and clerical duties, as well as interpersonal communication and customer service skills. Dedicated to completing tasks with quality, precision, and timeliness to maintain a productive and organized work environment. Personable, adaptable, and hardworking.

Overview

5
5
years of professional experience

Work History

Admissions & Records Office Assistant

San Joaquin Delta College
09.2021 - Current
  • Provide in-person and virtual assistance to students with course registration, submission of forms, and guidance to meet students' individual academic needs
  • Respond to inquiries regarding application and admission processes for new and prospective students
  • Manage up to 3 simultaneous live virtual chats to maximize efficiency while maintaining prompt and professional service
  • Navigate online databases to access student accounts and records
  • Prepare, scan, and distribute documents to corresponding staff for processing
  • Promptly receive and forward incoming communications, such as phone calls, emails and letters, to appropriate staff

Merchandise Associate

Marshalls
06.2021 - 10.2021
  • Accurately processed and prepared merchandise to be displayed on the sales floor
  • Improved customer retention by promoting credit and loyalty programs during customer interactions
  • Participated in store recovery to maintain a visually appealing environment, resulting in a positive shopping experience for customers
  • Handled point of sale transactions including purchases, exchanges, and returns
  • Monitored inventory levels and kept adequate stock in product displays on sales floor

New Student Orientation Leader

University Of The Pacific
02.2020 - 08.2020
  • Coordinated and led virtual informational sessions and campus tours for groups of up to 30 incoming undergraduate students and parents
  • Designed community-building activities to facilitate communication between students, faculty, and campus resources
  • Assisted students with transitioning to college life by providing one-on-one support
  • Successfully completed core competency training in solutions thinking, intercultural communication, critical thinking, and recruitment

Student Life Office Assistant

University Of The Pacific
09.2019 - 03.2020
  • Maintained office supplies well-organized and sufficiently stocked, placing orders promptly to replenish materials before depletion
  • Scheduled appointments for students to meet with program directors and faculty
  • Completed clerical tasks such as managing digital and physical filing systems, copying, and distributing mail
  • Welcomed and interacted with students by phone and in-person, and alerted staff to arrivals of scheduled appointments
  • Produced high-quality documents and spreadsheets for internal and customer-facing needs

Shift Leader

Panda Express
06.2017 - 08.2019
  • Trained new employees and delegated daily tasks to boost team performance and achieve performance targets
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
  • Monitored safety, sanitation, and general housekeeping compliance, protecting staff and customers from safety hazards and infection risk
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress
  • Opened and closed location and monitored shift changes to maximize business success

Education

2017-2022 - Sociology

University of The Pacific
Stockton, CA

High School Diploma -

Franklin High School
Stockton, CA
06.2017

Skills

  • Digital File Management
  • Clerical Support
  • Customer Service
  • Data Entry
  • Calendar Management
  • Employee Training
  • Verbal and Written Communication
  • Microsoft Office, Outlook
  • Filemaker Pro

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Don’t judge each day by the harvest you reap, but by the seeds you plant.
Robert Louis Stevenson

Timeline

Admissions & Records Office Assistant

San Joaquin Delta College
09.2021 - Current

Merchandise Associate

Marshalls
06.2021 - 10.2021

New Student Orientation Leader

University Of The Pacific
02.2020 - 08.2020

Student Life Office Assistant

University Of The Pacific
09.2019 - 03.2020

Shift Leader

Panda Express
06.2017 - 08.2019

2017-2022 - Sociology

University of The Pacific

High School Diploma -

Franklin High School

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Alondra AcevedoOffice Assistant