Alondra Acuna
Escondido,CA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Echocardiographer
High Desert Medical College
12.2022 - Current
- Followed school and classroom policies, regulations, dress codes, and schedules
- Completed rigorous readings as directed to support unit learning goals
- Maintained clean, safe and orderly procedure rooms, storage areas, dressing rooms and film storage areas
- Set up and adjusted imaging equipment and manually maneuvered transducers to perform exams
- Performed routine and complex studies and assisted in variety of imaging procedures
- Recognized significant structures, artifacts, pathology and equipment limitations
Manager
Killer Pizza From Mars
01.2023 - 09.2023
- Streamlined ordering process for all necessary items
- Bi-weekly payroll
- Tracked sales and expenses
- Facilitated effective communication of job duties
- Managed customer suggestions and complaints promptly and professionally
- Performed interviews and supervised the hiring process
- Designed website
- Developed menu and pricing
- Scheduled employees
Customer Service Representative/Accounting
Carwave
06.2021 - 12.2022
- Achieved consistent efficiency in handling a minimum of fifty daily calls
- Fostered a positive working relationship with teammates
- Utilized record analysis skills to effectively communicate relevant information to customers
- Responded to numerous emails on a daily basis
- Ensured accurate and efficient completion of check deposits
- Structured important records according to guidelines
- Took on additional duties in different departments, including accounts payable
- Developed proficient Excel and QuickBooks skills
Server/Bartender/Cocktail Waitress
Inland Tavern
03.2018 - 04.2020
- Ensured excellent guest experience through a friendly and professional approach
- Successfully presented a variety of menu options and daily features
- Accurately recorded and documented customer orders
- Delivered food and beverages promptly to maintain high level of customer happiness
- Addressed and successfully resolved customer issues when required
- Maintained cleanliness and organization of restaurant dining area
- Ensured the bar area was consistently clean, safe, and supplied with necessary items
- Provided and crafted desired cocktails and mixed beverages
Cashier
BMW of Escondido
08.2018 - 11.2019
- Processed over 50 customers' car service payments accurately and efficiently
- Facilitated loaner car processes by navigating and utilizing specific software applications
- Successfully multitasked various roles
- Achieved optimal organization of paperwork by following established protocols
- Scheduled customer appointments via phone communication.
Server/Team Leader
Killer Pizza From Mars
06.2014 - 01.2019
- Began working as a food preparation employee
- Promoted to higher level stations
- Mastered the art of making pizzas
- Achieved recognition as team lead
- Took charge of creating and implementing work schedules
- Managed food inventory and operated cash register
- Handled unhappy customers in a courteous and professional manner
Education
Associates/Cardiac Ultrasound Technician -
High Desert Medical College
Temecula, CA08.2024
High school diploma -
San Pasqual High School
Escondido, CA06.2016
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Cash Handling
- Menu Memorization
- Professional Attitude
- Time Management
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- ServSafe Alcohol Certification - National Restaurant Association.
Languages
Spanish
Native or Bilingual
Timeline
Manager
Killer Pizza From Mars
01.2023 - 09.2023
Echocardiographer
High Desert Medical College
12.2022 - Current
Customer Service Representative/Accounting
Carwave
06.2021 - 12.2022
Cashier
BMW of Escondido
08.2018 - 11.2019
Server/Bartender/Cocktail Waitress
Inland Tavern
03.2018 - 04.2020
Server/Team Leader
Killer Pizza From Mars
06.2014 - 01.2019
Associates/Cardiac Ultrasound Technician -
High Desert Medical College
High school diploma -
San Pasqual High School
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