Dynamic and detail-oriented professional with experience at Lizbeth Lamas, excelling in customer service and problem-solving. Proven ability to manage front desk operations and enhance visitor experiences through effective communication and organization. Strong multitasking skills complemented by analytical thinking, ensuring efficient operations and high customer satisfaction.
Overview
1
1
year of professional experience
Work History
Research Assistant
Lizbeth Lamas
1670 S Burlington Blvd Burlington Wa 98233
06.2025 - 10.2025
Managed front desk operations, ensuring timely greeting of visitors and efficient handling of inquiries.
Assisted in managing office supplies inventory, ensuring availability of essential materials for daily operations.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Assisted with onboarding new clients and securing paperwork completion.
Waitress Trainee
Anna
2222 Riverside Dr STE 101, Mount Vernon, WA 98273
03.2025 - 06.2025
Assisted in providing exceptional customer service to enhance dining experience.
Learned menu items and daily specials to effectively communicate with guests.
Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Maintained cleanliness and organization of dining area to uphold restaurant standards.
Supported team members by delivering drinks and assisting with table setups.
Engaged with customers to gather feedback and improve overall service quality.
Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Collaborated with team members to create a positive work atmosphere.
Research Assistant at Auckland Bioengineering Institute (Empathic computing laboratory)Research Assistant at Auckland Bioengineering Institute (Empathic computing laboratory)