Alondra Aguayo Santos
Federal Way
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Seattle Children's Hospital through expert file organization and a positive attitude. Skilled in data entry and time management, I significantly improved document processing accuracy and fostered strong client relationships, contributing to a more effective administrative environment.
Overview
8
8
years of professional experience
Work History
Office Assistant
NW Pools & Spa
11.2023 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Rehabilitation Assistant
Northgate Chiropractic
11.2022 - 03.2024
- Assisted with the administration of therapeutic interventions, contributing to improved patient wellbeing.
- Maintained a safe and clean therapy environment by adhering to infection control protocols and equipment maintenance standards.
- Fostered a positive and supportive atmosphere, encouraging patients to ask questions and express concerns about their rehabilitation process.
- Supported therapists in conducting group therapy sessions, fostering social interaction among patients as part of their recovery process.
- Patient Check-In
- Insurance Verifying
- Front Desk Customer Service
Toddler 2 Teacher
Stars of Abraham Christian Learning Center
07.2020 - 11.2023
- Assisted in maintaining a clean, organized classroom that met required health and safety standards according to state regulations.
- Created a safe, nurturing environment that fostered creativity, curiosity, and exploration among toddlers.
- Led small group activities designed to enhance language skills, fine motor abilities, and problem-solving techniques among toddlers.
- Provided structured daily routines that balanced physical activity, cognitive development, social-emotional growth, and rest periods.
Support Technician
HonorHealth
07.2023 - 10.2023
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Administrative Assistant
Seattle Childrens Hopsital
01.2017 - 02.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
High School Diploma -
Odyssey High School
SeaTac, WA06.2014
Skills
- File Organization
- Organizing and Categorizing
- Data Entry
- Time Management
- Positive Attitude
- Customer Service
Languages
Spanish
English
Timeline
Office Assistant
NW Pools & Spa
11.2023 - Current
Support Technician
HonorHealth
07.2023 - 10.2023
Rehabilitation Assistant
Northgate Chiropractic
11.2022 - 03.2024
Toddler 2 Teacher
Stars of Abraham Christian Learning Center
07.2020 - 11.2023
Administrative Assistant
Seattle Childrens Hopsital
01.2017 - 02.2020
High School Diploma -
Odyssey High School
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