Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alondra Alvarez

Round Lake,IL

Summary

Hardworking bilingual with excellent customer service skills and advanced conflict resolution. Thoughtful individual offering successful fundraising background. Focused, composed and interested in helping others within the community. Maintain respectable appearance and demeanor to represent organization in a positive way at all times.

Overview

7
7
years of professional experience

Work History

Volunteer Coordinator

Non Profit Organization
Round Lake, IL
12.2020 - Current

- Led team meetings to align volunteer activities with organizational goals and mission.

- Organized fundraising events, increasing resource availability for community programs through strategic planning.

- Enhanced community impact through the organization of diverse volunteer activities and events.

- Supported local families in crisis by advocating for needed donations.

- Coordinated donation logistics to ensure timely pickups and deliveries.

Receptionist

Hugo Ortiz
Salem, WI
02.2024 - 12.2025

- Assist customers over-the-phone and in-person

- Create and schedule estimate requests, adjusting estimators schedules as

needed

- File and organize documents, both physical and digital

- Process over-the-phone and in-person payments (checks, credit cards, and

cash)

- Create and submit permit applications

- Perform other clerical/receptionist duties such as filing, scanning, photocopying,

data entry, and faxing

- Managed front desk operations, ensuring a professional and welcoming environment for visitors.

Community Health Navigator

YWCA Lake County
Gurnee, IL
02.2021 - 12.2021

- Worked collaboratively with other health care professionals to develop plans of care for patients.

- Documented patient information in appropriate systems to guarantee care coordination.

- Delivered educational resources and explained outreach purposes.

- Conducted in-home visits to provide supportive services.

- Helped patients navigate health care system and answer questions over the telephone.

Volunteer

Church
08.2019 - 12.2019

- Generated over $2,000 for fundraising event.
- Assisted with clerical tasks, including selling foods, handling money and activities.

Volunteer

YWCA Lake County
03.2019 - 08.2019

- Maintained up-to-date and accurate program files and records.
- Prepared folders for new cases to be entered and organized closed files.
- Sorted and distributed food to disadvantaged families, including canned goods and fresh produce.

Volunteer

Feed My Starving Children
03.2019 - 04.2019

- Providing nutritionally complete meals for starving, malnourished and hungry people.

Education

High School Diploma -

Round Lake High School
Round Lake, IL
05-2020

Medical Assisting & Biomedical

CLC Tech Campus
Grayslake, IL

Esthetician - Esthetics

Tricocci University of Beauty Culture
Libertyville, IL
12-2022

College of Lake County
Grayslake, IL

Skills

  • Bilingual (Spanish & English)
  • Self-motivated
  • Communication skills
  • Decision making
  • Team collaboration
  • Customer/Client relations

Timeline

Receptionist

Hugo Ortiz
02.2024 - 12.2025

Community Health Navigator

YWCA Lake County
02.2021 - 12.2021

Volunteer Coordinator

Non Profit Organization
12.2020 - Current

Volunteer

Church
08.2019 - 12.2019

Volunteer

YWCA Lake County
03.2019 - 08.2019

Volunteer

Feed My Starving Children
03.2019 - 04.2019

High School Diploma -

Round Lake High School

Medical Assisting & Biomedical

CLC Tech Campus

Esthetician - Esthetics

Tricocci University of Beauty Culture

College of Lake County